Bilingual Americas People Risk and Resiliency Planning Specialist

Aon Corporation•Chicago, IL

7d•Remote

About The Position

Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Contribute to the development of program strategies, policies and standards to ensure alignment with Aon global governance frameworks and People Safety and Security Services objectives. Manage a portfolio of moderately complex business units, mid to high tier locations within assigned region to drive development, compliance and ongoing management of resiliency, response and recovery plans Identify and deliver stakeholder engagement activities to develop effective working relationships for projects and to ensure that stakeholder needs and concerns are identified and met. Work cross-functionally and with aligned teams within Crisis and Special Risks to identify relevant risks and develop and refine integrated preparedness, response and recovery strategies for execution and deployment. Contribute to the development of communication of workflows, templates and guides to support all aspects of the planning and testing programs. Develop plans and deliver training and awareness programs to Emergency/Crisis/Situation Response/Work Area Recovery Teams within assigned portfolio, promoting organizational preparedness and improved response capabilities. Ensure timely, accurate completion of aligned plans per agreed maintenance calendars with appropriate Plan Owner/Coordinator. Document progress and compliance utilizing the preferred program management tools. Contributes to the design of geographically specific assessment scenarios to evaluate and test crisis and emergency response capabilities. Facilitate testing of Crisis Management, Emergency Response, and Situation Response plans for assigned portfolio, ensuring gaps are identified and addressed. Monitor and evaluate the effectiveness of crisis, emergency, situation response, and work area recovery plans, incorporating lessons learned and driving continuous improvement. Maintain periodic written and oral communications utilizing the globally agreed templates to plan Coordinators/Owners/Executive Leadership within assigned portfolio Prepare detailed reports and briefings for leadership and regional risk committees as needed Actively participate in and support regional program initiatives as assigned. Demonstrate ability to collaborate to develop beneficial outcomes in support of program objectives. Provide support when a business disruption or people resiliency event occurs, including liaising with the Global Emergency Operations Center (GEOC). Conduct incident summaries and after actions reviews, as directed. Stay informed on emerging industry trends, technologies, and best practices in traditional business continuity/recovery, crisis management and emergency management Contributes to the identification, deployment, and maintenance of global program tools, software and intranet sites. Position requires flexibility to take calls and/or work outside of normal operating hours when handling crisis situations.

Requirements

Strong proficiency in Microsoft Word, Excel and PowerPoint, with a general understanding of data analysis techniques.
Professional Working Proficiency in English and Spanish languages.
High level of attention to detail and accuracy.
Ability to communicate clearly and concisely with mid to upper management (written and oral, presentation and interpersonal skills).
Ability to train colleagues on resiliency strategies.
Above average organizational skills.
Strong understanding of crisis, emergency, resiliency plan development and moderate understanding of testing best practices and processes.
Understanding of industry best practices and standards.
Self-starter with ability to prioritize tasks to meet project/regional program requirements.
Team player with ability to collaborate effectively in a fast-paced team environment.
Bachelor’s degree preferred or alternatively commensurate work experience.
3+ years hands-on experience in business continuity/crisis/emergency management.
Experience leading small to medium sized project.
1+ years of experience facilitating group discussions, training/awareness meetings and exercise scenarios.
1+ years of experience developing cross-functional/peer relationships.

Nice To Haves

Experience using Business Continuity Planning software is preferred
Industry recognized certification in Business Continuity, Emergency and Crisis management is preferred but not required
Experience managing programs in a diverse geography, preferred.

Responsibilities

Contribute to the development of program strategies, policies and standards to ensure alignment with Aon global governance frameworks and People Safety and Security Services objectives.
Manage a portfolio of moderately complex business units, mid to high tier locations within assigned region to drive development, compliance and ongoing management of resiliency, response and recovery plans
Identify and deliver stakeholder engagement activities to develop effective working relationships for projects and to ensure that stakeholder needs and concerns are identified and met.
Work cross-functionally and with aligned teams within Crisis and Special Risks to identify relevant risks and develop and refine integrated preparedness, response and recovery strategies for execution and deployment.
Contribute to the development of communication of workflows, templates and guides to support all aspects of the planning and testing programs.
Develop plans and deliver training and awareness programs to Emergency/Crisis/Situation Response/Work Area Recovery Teams within assigned portfolio, promoting organizational preparedness and improved response capabilities.
Ensure timely, accurate completion of aligned plans per agreed maintenance calendars with appropriate Plan Owner/Coordinator. Document progress and compliance utilizing the preferred program management tools.
Contributes to the design of geographically specific assessment scenarios to evaluate and test crisis and emergency response capabilities.
Facilitate testing of Crisis Management, Emergency Response, and Situation Response plans for assigned portfolio, ensuring gaps are identified and addressed.
Monitor and evaluate the effectiveness of crisis, emergency, situation response, and work area recovery plans, incorporating lessons learned and driving continuous improvement.
Maintain periodic written and oral communications utilizing the globally agreed templates to plan Coordinators/Owners/Executive Leadership within assigned portfolio
Prepare detailed reports and briefings for leadership and regional risk committees as needed
Actively participate in and support regional program initiatives as assigned. Demonstrate ability to collaborate to develop beneficial outcomes in support of program objectives.
Provide support when a business disruption or people resiliency event occurs, including liaising with the Global Emergency Operations Center (GEOC). Conduct incident summaries and after actions reviews, as directed.
Stay informed on emerging industry trends, technologies, and best practices in traditional business continuity/recovery, crisis management and emergency management
Contributes to the identification, deployment, and maintenance of global program tools, software and intranet sites.
Position requires flexibility to take calls and/or work outside of normal operating hours when handling crisis situations.

Benefits

comprehensive benefits package
inclusive workforce
agile environment allows you to manage your wellbeing and work/life balance
two “Global Wellbeing Days” each year
variety of working style solutions
continuous learning culture inspires and equips you to learn, share and grow
401(k) savings plan with employer contributions
employee stock purchase plan
consideration for long-term incentive awards at Aon’s discretion
medical, dental and vision insurance
various types of leaves of absence
paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws
short-term disability and optional long-term disability
health savings account
health care and dependent care reimbursement accounts
employee and dependent life insurance and supplemental life and AD&D insurance
optional personal insurance policies
adoption assistance
tuition assistance
commuter benefits
employee assistance program that includes free counseling sessions