Bike Technician

Mike's Bikes•Palo Alto, CA

35d•$18 - $25•Onsite

About The Position

We are built around the bike-we’re both consummate experts and enthusiastic advocates. We keep it all in perspective with a sense of humor too. Our environment is a fast-paced place that values fresh ideas, creative thinking, and hard work in equal amounts. If you are open to new ideas and excited about participating in an environment where delivering an outstanding customer experience is our guiding principle, check us out. And if you’re passionate about bicycles, you’ll fit right in. ABOUT YOU: Mike’s Bikes is seeking both aspiring and experienced hands-on individuals to join their dynamic Tech Department as a Bike Technician. Whether you're new to bike repair and eager to learn or a seasoned mechanic looking for a supportive and growth-oriented environment, we have a place for you. Passion, a positive attitude, and a desire to work with some of the best bikes in the industry are what we value most. Join our team that builds and repairs everything from cutting-edge race machines to essential daily transportation. This position will be located at the Mike's Bikes Store at the Stanford Research Park. The address is 3215 Porter Dr, Suite 102 Palo Alto, CA 94304.

Requirements

Ideally 1+ years of experience with bicycle maintenance
A quick learner with technical aptitude and great communication skills
Detail-oriented with strong problem-solving abilities
Comfortable working with your hands and using tools regularly
Physically up for it! Lifting bikes, climbing ladders, and moving around the store is part of the gig
Comfortable chatting with customers in person and on the phone
Capable of standing for long periods and performing repetitive motions
Motivated to succeed in a goal-oriented, fast-paced environment
Flexible and available to work weekends as needed
Ability to read and comprehend and explain documents such as safety rules, operating and maintenance instructions, and procedure manuals in English.
Effectively communicate, verbally and in writing, in English.

Responsibilities

Start with our 2-day, hands-on Tech Training Course to learn the fundamentals of bicycle repair
Build and repair a wide range of bikes—from brand-new race machines to well-worn daily commuters
Receive ongoing mentorship from some of the best mechanics in the industry
Communicate with customers in person and via our digital system to provide repair updates
Maintain your workspace, tools, and tech station so everything’s clean, safe, and efficient
Learn and follow safety procedures for tools, equipment, and cleaning materials
Complete your assigned training modules to grow your skills and stay up to date in an ever-changing industry