Bike Technician - Mechanic

Retail Concepts, Inc.•Austin, TX

About The Position

Our Sun & Ski Sports store is seeking a Bike Technician. We have an awesome opportunity for all cycling enthusiasts! If you love bikes, get along well with all kinds of folks, and are generally stoked, come join our team!

Requirements

Ability to work quickly, efficiently, and accurately
Availability to work a flexible schedule based on business needs, including evenings and weekends
Strong organizational skills and attention to detail.
Knowledge of all bike-building standards for various models.
Basic computer skills.

Nice To Haves

Bike industry, retail, and/or Customer Service experience.

Responsibilities

Ensure you deliver exceptional Customer Service that is consistent and beyond expectations.
Perform assembly and adjustment in an accurate and timely manner, while maintaining the integrity of the bike.
Complete paperwork and logs correctly and completely.
Report any discrepancies and follow the process to correct quickly and accurately
Professional communication with Supervisor(s):
Communicate any manufacturers' defect, damage, or missing parts prior to bike build.
Communicate any unusual problems that may need further assistance in order to complete the bike build in a timely manner and with high standards.
Adhere to safety procedures regarding lifting and use of tools and equipment.
Maintain an organized and clean work area.
Contributing to sales results by learning product knowledge and services, and communicate these effectively to the customer