Bi-lingual Support Services Specialist (Human Services)

UCP Central Pa•Lititz, PA

About The Position

Overview Have you been searching for a job that has meaning? Want to make a real difference in the lives of others? If you answered yes to any of these questions, then keep reading! Want to work for a company that…. Was recently named a PA Best Place to Work . Welcomes both entry level and experienced individuals. Creates systems like UCP Listens to encourage and collect anonymous feedback from all staff. Commits to an open-door policy so that problems are heard and addressed in a timely fashion. Recognizes you for your hard work and success and allows for peer-to-peer recognition. Creates opportunities for you to grow your income and knowledge through programs like UCP’s Career Pathfinder . Rewards you for referring your friends and family to join our team, how’s an extra $1,000 sound? Provides you with a comprehensive paid orientation to equip you for success. Provides a variety of schedule options to fit your lifestyle. Recognizes, embraces, and values everyone’s unique diversity. Who are we? At UCP Central PA, we share a passion and a purpose: to empower people of diverse abilities to live a meaningful life through innovative support and services. We also work to relentlessly pursue a vision of communities that embrace the abilities of every individual. If you would like to start an exciting job with a company committed to excellence and innovation, all while doing what we do, please consider joining the UCP of Central PA team! When it comes to where you work, we know you’ve got choices…here’s what we provide: Position Status: Full-time Schedule: 37.5 + hours per week, Monday-Friday 8:00 AM - 4:00 PM Benefits may include: Medical, Prescription, Dental, Vision, Retirement Plan with Company Match, Life and Disability Insurance, Company Contributions to Your Health Savings Account, Paid Time Off, and more! Same day pay available with Tapcheck! As a non-profit employer, UCP participates with the Federal Student Loan Forgiveness Program - full-time employees may be eligible for the remaining balance on their Direct Loans to be forgiven!

Requirements

18 years of age
Bilingual in Spanish and English (required)
High school diploma or General Education Development (GED)
6 months to 2 years of related job experience
Valid driver’s license with at least 6 months of driving experience
Access to a vehicle with valid insurance, registration, and inspection
Knowledge of individuals with intellectual and developmental disabilities and/or autism
Ability to communicate, read, write, and understand the English language

Nice To Haves

Associate’s degree or related certification
2 to 5 years of related experience
Knowledge of human services regulations (i.e., Chapter 2380, 6100, 6400)

Responsibilities

Build and maintain positive relationships with individuals, families, Managing Employers, and Support Service Professionals.
Collaborate with public and community agencies to strengthen service partnerships.
Meet regularly with Managing Employers to review satisfaction, service delivery, and ensure all required paperwork is complete.
Participate in Individual Support Plan (ISP) meetings and team meetings to ensure services align with individual needs.
Maintain and distribute daily activity and transportation logs, tracking individual outcomes and required documentation.
Provide initial and ongoing training for individuals, Managing Employers, and Support Service Professionals.
Review and audit daily logs for accuracy, proper documentation, and service utilization.
Address concerns as needed.
Document all communications related to Agency with Choice services.