Delivers direct and indirect patient care in accordance with hospital policies, procedures, protocols and standards of care. Performs and/or assists with patient care needs as directed. Assists patients with activities of daily living (bathing, shaving, feeding, ambulating, enemas, oral hygiene, and dressing). Collects, documents and reports ongoing patient care data as directed. Interacts with assigned patients, makes pertinent observations of patient's behaviors, reports and records same, including vital signs and meal consumption. Assists in developing an educational process for the provision and coordination of patient care activities that promote and maintain health, foster self-care and improve outcomes. Reports to the RN information regarding the patient's readiness to learn. Plans and initiates patient activities and encourages patient attendance. Facilitates and/or assists with groups as requested. Documents observations in group/activity sessions. Maintains a collaborative relationship with other health care providers to achieve desired outcomes and assure continuous flow of patient care. Communicates pertinent information of actual/potential problems to the professional nurse. Communicates pertinent information at shift reports and during internal and external transfers. Safely escorts patients to appropriate departments/activities. Demonstrates leadership by utilizing the behaviors inherent to the role of the mental health assistant. Demonstrates an ability to solve problems utilizing critical thinking skills and seeks assistance from immediate supervisor when appropriate. Demonstrates knowledge of chain of command; refers patient questions/requests/information to appropriate RN/Supervisor. Performs effectively in the role of preceptor to new hires. Assists in the department's compliance with State, JCAHO, OSHA and other regulatory agencies. Assists in preparation for continuous survey readiness for inspections and surveys. Adheres to the infection control process, including standard precautions, to reduce the risk of acquiring or transmitting infections. Inventory, order and maintain proper supplies on an assigned unit. Participates in ongoing unit performance improvement activities. Provides for patient safety in compliance with hospital and nursing department policies. Utilizes two forms of patient identification before implementing any form of patient care. Assumes appropriate team role during code situations or mock codes. Assists in maintaining a safe and clean environment for patients, visitors and staff. Completes proper collection, identification, labeling and delivery of specimens to the appropriate department. Supports limited use of restraints in accordance with established standards and documents according to policies. Performs patient observation per unit policy. Keeps current required logs and checklists. Performs unit safety checks per unit policy, checks patient and visitor belongings for contraband. Understands and utilizes principles of non-violent crisis intervention. Attends yearly crisis intervention class. Observes patients for increase in agitation and reports to RN for early intervention. Assists as needed in handling, restraining and secluding agitated patients using the least restrictive means. Assists in establishing control in crisis situations. Knows how to use the panic button and how to call security for assistance as needed. Demonstrates knowledge of MH/MR commitment process. Evidence understanding of Patient Bill of Rights. Understands and can communicate the differences of a voluntary and involuntary commitment. Other duties as assigned. Competency and Experience [Knowledge, Skills and Abilities]
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED