BH Case Manager I

Texas Panhandle Mental Health•Amarillo, TX

65d•$20 - $22

About The Position

At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!” Essential duties and responsibilities: Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language Serves as a Skills Trainer/Case Manager for Juvenile Probation and Parole TCOOMMI (Texas Correctional Office for Medical and Mental Impairments) program. This is an intensive caseload. Services are provided in Amarillo, specifically Potter county for identified juveniles with behavioral health issues and involvement with the juvenile justice system Duties include assessment, treatment planning, working within the team to ensure appropriate services are delivered, engaging family by providing outreach and education, and taking a family & person-centered approach to help identify strategies and objectives for treatment Will be responsible for teaching and role modeling skills that addresses community living, social, coping, problem solving, anger management, parenting, and self- control skills to families and youth Will be trained in evidence-based curriculum to help improve daily functioning Provides services via phone & face-to-face, in both home and community-based settings This position will spend at least half of his/her working time directly working with the youth, family, and/or family supports Position will assist and collaborate with Juvenile probation counterpart and the Children and Adolescent Behavioral Health Team in promoting skills development Position will organize, provide culturally competent care activities and collaboration among all participants involved with the individual’s care Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

Requirements

Bachelor's degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
For Case Manager I, no experience required
Must have a valid Texas driver’s license and be insurable under agency vehicle policy
Must be 18 years of age or older
Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers [http://www.texaspanhandlecenters.org/careers]

Nice To Haves

Bilingual

Responsibilities

Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
Serves as a Skills Trainer/Case Manager for Juvenile Probation and Parole TCOOMMI (Texas Correctional Office for Medical and Mental Impairments) program. This is an intensive caseload.
Services are provided in Amarillo, specifically Potter county for identified juveniles with behavioral health issues and involvement with the juvenile justice system
Duties include assessment, treatment planning, working within the team to ensure appropriate services are delivered, engaging family by providing outreach and education, and taking a family & person-centered approach to help identify strategies and objectives for treatment
Will be responsible for teaching and role modeling skills that addresses community living, social, coping, problem solving, anger management, parenting, and self- control skills to families and youth
Will be trained in evidence-based curriculum to help improve daily functioning
Provides services via phone & face-to-face, in both home and community-based settings
This position will spend at least half of his/her working time directly working with the youth, family, and/or family supports
Position will assist and collaborate with Juvenile probation counterpart and the Children and Adolescent Behavioral Health Team in promoting skills development
Position will organize, provide culturally competent care activities and collaboration among all participants involved with the individual’s care
Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

Benefits

Click here for TPC’s FY2026 Summary of Benefits [https://www.texaspanhandlecenters.org/wp-content/uploads/2025/08/TPC-Benefits-Guide-2025-2026.pdf]
501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness
Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision
Employer paid life insurance (1.5 times employee’s salary)
Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan
Paid time off – PTO accrual, Holidays
One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone