Beverage Manager

Virgin Hotels • Las Vegas, NV

6h • Onsite

About The Position

The Beverage Manager is responsible for the daily operations of beverage outlets, such as bars and lounges, within a casino, resort, or restaurant. This position involves a mix of strategic planning, financial oversight, team leadership, and guest service to ensure a world-class, profitable beverage program.

Requirements

• Knowledge of various beverages, cigars, and cost control.
• Working knowledge of Microsoft Office
• Polished appearance and demeanor
• Excellent customer service skills
• Ability to effectively communicate in English
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures
• Ability to work varied shifts, including nights, weekends, and holidays
• Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments
• Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
• Strong communication and presentation skills at all levels of management
• Creativity and innovation are essential
• Ability to think outside the box and approach all issues with a completely fresh approach
• Ability to anticipate needs and over-deliver wherever possible
• Candidates must think on their feet and use their initiative to solve problems and deliver solutions
• Excellent guest relations, communication, presentation, and organization skills of utmost importance
• Able to change direction and work on multiple project aspects at once
• Enthusiastic, passionate, able to inspire and motivate others
• Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high-quality and brilliant guest service
• Current, legal, and unrestricted ability to work in the United States
• Position required licenses: Alcohol Awareness Card Food Handler Card Non-Gaming Sheriff's Card
• Must love people and have a passion for serving others and the community

Nice To Haves

• Learn and sell an extensive food menu and beverage list
• Previous experience working with a Culinary Bargaining Agreement, or in a unionized environment
• Previous experience managing teams, exceeding 50 team members
• Previous experience working in a large resort/casino setting

Responsibilities

• Manage all day-to-day beverage operations, ensuring high standards of service, quality, and presentation.
• Interview, hire, train, schedule, and supervise beverage staff, including bartenders, servers, and barbacks. This includes coaching and providing feedback to ensure peak performance.
• Monitor and manage the fiscal budget for beverage operations. This includes controlling costs, managing inventory, ordering supplies, and developing strategies to maximize profitability.
• Curate beverage programs, including extensive wine lists, beer selections, and craft cocktail menus that align with the brand and customer preferences.
• Ensure exceptional customer service by setting standards and addressing guest complaints. The manager must be able to interact professionally and politely with guests, even in a fast-paced environment.
• Maintain knowledge of and strictly enforce all state and local liquor regulations, particularly those concerning minors and intoxicated persons. Adhere to all health, sanitation, and safety standards.
• Provide input on the research and development of new beverage products, services, and technology. Develop and implement strategies to increase sales and market competitiveness.
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed