Sodexo Live! BEO Book Sales Coordinator at Orange County Convention Center

Sodexo Live•Orlando, FL

2d•$18 - $21•Onsite

About The Position

BEO Book Sales Coordinator at Orange County Convention Center At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. 2022 Forbes Best Employer for Diversity 2022 Front Office Sports Best Employers in Sports 2022 Disability Equality Index (DEI) Perfect Score Location : We are seeking an BEO Book Sales Coordinator for the Orange County Convention Center . Wage: $18.00 - $21.00 per hour Venue Description : The award-winning Orange County Convention Center, located in the heart of Central Florida and only fifteen minutes from the Orlando International Airport, provides a multitude of event options in two beautiful buildings - the West and North/South. With new entertainment and accommodation options changing the landscape, this is a time of great transformation for the OCCC and our surrounding Convention Center District. Nearly $1 billion has been infused into the district, creating a renaissance of tremendous growth and reinvestment. The Center is consistently rated a top-tier convention center with incredible spaces, including the remodeled multipurpose Tangerine Ballroom, the Sunburst room and terrace along with the all-new Honeybell and Hamlin boardrooms. Principal Function : The BEO Book Sales Coordinator is responsible for the organization, distribution, accuracy, and archival of Banquet Event Orders (BEOs) supporting over 2 million square feet of meeting and event space. This role serves as a central coordination point between Sales, Banquet Operations, Culinary Operations, and Purchasing to ensure all event documentation is accurate, complete, and delivered in a timely manner. In addition to BEO Book responsibilities, this position provides reporting support through the EZ Plan It property management system and serves as a backup to the Office Sales Coordinator, assisting the catering sales leadership team with administrative support and client-related activities.

Requirements

Previous experience in hospitality sales, catering, convention services, or event operations preferred.
Strong working knowledge of Banquet Event Orders and event-driven operations.
Experience with EZ Plan It or similar property management / event management systems preferred.
Exceptional organizational skills with the ability to manage high volumes of detailed information in a fast-paced environment.
Strong communication and interpersonal skills with the ability to collaborate across multiple departments.
High attention to detail and accuracy with the ability to meet strict deadlines.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
High school diploma, some college and/or appropriate combination of education and work experience to support on-the-job effectiveness.
One year of previous administrative experience, to include office management principles and procedures.
Ability to work independently, exercising appropriate skills for effective judgment, creative problem solving and taking initiative.
Excellent communication skills, with ability to deliver and interpret information across various sources.
Exceptional ability to provide a high level of customer service.
Numbers orientation, with ability to accurately compute various mathematical equations.
Exceptional computer literacy with Microsoft Office Suite software.
Requires lifting up to 50 pounds on a regular and continuing basis.
Must be able to work in extremes of cold and heat.
Hours may be extended or irregular to include nights, weekends and holidays.
Interested applicants must be at least 21 years of age and be able to pass a background screening.

Responsibilities

Organize, compile, distribute, and archive daily Banquet Event Orders (BEOs) for all scheduled events across the facility.
Maintain accurate BEO books supporting a high-volume, multi-venue operation encompassing over 2 million square feet of meeting space.
Ensure all BEO documents are complete, properly formatted, and distributed according to established timelines and departmental standards.
Maintain historical BEO records for operational reference, audits, and post-event review.
Partner closely with Sales Managers, Banquet Operations, Culinary Operations, and Purchasing to verify all event details, including but not limited to room setups, menus, service timelines, equipment, labor, and special requirements.
Proactively identify and resolve discrepancies or missing information within BEO documents prior to distribution.
Serve as a liaison to ensure all departments receive accurate and timely event information.
Utilize the EZ Plan It property management system to run reports, review event data, and support operational and sales needs.
Prepare and distribute EZ Plan It reporting documents for the Director and leadership team as requested .
Assist with drafting and revising Banquet Event Orders within EZ Plan It to support sales and operational teams.
Act as a backup to the Office Sales Coordinator, providing administrative support to Catering Sales Managers, the Assistant Director, and the Director.
Support client relations activities, including responding to inquiries, preparing documentation, and assisting with event-related communications.
Assist with general office coordination, scheduling, document preparation, and internal communications as needed.