Benefits Specialist

Seven Counties Services•Louisville, KY

18d•Hybrid

About The Position

This position is hybrid and may work remotely up to 2 days a week. Only candidates residing in the Louisville Metro area will be considered. ESSENTIAL JOB FUNCTIONS Manage and administer employee benefits programs including all health and welfare, retirement, tuition reimbursement, student loan repayment and voluntary benefits plans. Act as subject matter expert in the benefits field. Serve as a project manager coordinating project schedules, resources and information and works with the Benefits Manager to complete projects on time and within the proposed budget. Manage day-to-day activities within HCM Benefits proficiently to include all aspects of Benefits Transactions for HCM Training. (Workday training provided.) Conduct new employee benefits orientations and assist employees with self-service enrollment in HCM. Prepare and run reports in HCM to maintain and audit enrollments, qualifying life events, terminations, payroll deductions and employee contributions to ensure accurate and timely data. Respond to employee questions via phone, email, etc. Draft benefits communications. Assist with distribution of required employee notices. Process, audit and track monthly benefit invoices. Review eligibility data files exchanged with carriers and resolve discrepancies. Provide carriers with information necessary to process claims, evidence of insurability, etc. Audit and resolve billing, administrative and data file issues with the carrier representatives. Maintain files with current and historical plan data and documents, financial data and reports to track expenses of benefit programs. Assist with updating and maintaining the employee benefits portal. Document benefits processes/procedures and recommend efficiencies. Assist with activities for the annual open enrollment period for health and welfare plans. Participates in human resources staff meetings and attends other meetings and seminars as needed. Direct requests for verification of employment to The Work Number. Assist Benefits Manager in completing benefits projects. Other duties as assigned. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

Requirements

Bachelor’s degree in Business, Human Resources, Management, or equivalent is required.
Six years’ experience in Benefits with a Bachelor’s degree, or four years’ experience with a Master’s degree.
Prior experience with HCM, HRIS, CRM, and/or database software is required.
Working knowledge of benefits-related laws and regulations.
Proficiency in Microsoft Word, Excel, and Outlook.
Excellent communication, interpersonal, and presentation skills.
Exceptional customer service skills.
Ability to organize multiple tasks and work independently in a fast-paced environment with rapidly changing priorities.
Demonstrate a high degree of trustworthiness in handling confidential and sensitive information.
Ability to prioritize and manage time appropriately.
Attention to detail.

Nice To Haves

Master’s degree in Business, Management or equivalent preferred.
Completion of CEBS (Certified Employee Benefits Specialist), CBP (Certified Benefits Professional), or related certifications preferred.
A basic understanding of Workday HCM is preferred.

Responsibilities

Manage and administer employee benefits programs including all health and welfare, retirement, tuition reimbursement, student loan repayment and voluntary benefits plans.
Act as subject matter expert in the benefits field.
Serve as a project manager coordinating project schedules, resources and information and works with the Benefits Manager to complete projects on time and within the proposed budget.
Manage day-to-day activities within HCM Benefits proficiently to include all aspects of Benefits Transactions for HCM Training.
Conduct new employee benefits orientations and assist employees with self-service enrollment in HCM.
Prepare and run reports in HCM to maintain and audit enrollments, qualifying life events, terminations, payroll deductions and employee contributions to ensure accurate and timely data.
Respond to employee questions via phone, email, etc.
Draft benefits communications.
Assist with distribution of required employee notices.
Process, audit and track monthly benefit invoices.
Review eligibility data files exchanged with carriers and resolve discrepancies.
Provide carriers with information necessary to process claims, evidence of insurability, etc.
Audit and resolve billing, administrative and data file issues with the carrier representatives.
Maintain files with current and historical plan data and documents, financial data and reports to track expenses of benefit programs.
Assist with updating and maintaining the employee benefits portal.
Document benefits processes/procedures and recommend efficiencies.
Assist with activities for the annual open enrollment period for health and welfare plans.
Participates in human resources staff meetings and attends other meetings and seminars as needed.
Direct requests for verification of employment to The Work Number.
Assist Benefits Manager in completing benefits projects.
Other duties as assigned.