Benefits Specialist (Local DMV candidates only) (64557)

Volunteers of America Chesapeake and Carolinas•Lanham, MD

4d•$65,000 - $65,000•Onsite

About The Position

The Benefits Specialist is responsible for the day-to-day administration of employee benefits programs and for providing essential clerical and administrative support to the Lanham administrative office. This role serves as a key operational resource, ensuring accurate benefits processing, regulatory compliance, and timely employee support. The Benefits Specialist manages employee benefits administration activities, including health and welfare plans, retirement programs, and leave-related benefits, while also performing routine clerical duties, including incoming and outgoing mail processing and coordination, records management, document processing, answering telephones, and office logistics. This position plays a critical role in ensuring employees receive accurate information, timely assistance, and a positive benefits experience that supports workforce engagement and retention.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent combination of education and experience will be considered.
Three to five years of experience in benefits administration or human resources support with a company of more than 500 employees is required.
Working knowledge of employee benefits programs, including health insurance, retirement plans, disability, and wellness offerings.
Experience with Human Resources Information Systems (HRIS); Paycom experience preferred.
Knowledge of federal and state benefits-related regulations, including ACA, COBRA, ERISA, and HIPAA.
Strong attention to detail with the ability to manage confidential information.
Excellent organizational, written, and verbal communication skills.
Proficiency in Microsoft Office applications and standard office technology.
Ability to work effectively with diverse populations and across multiple states.
The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, talk, see, hear, and perform basic and light home maintenance activities, and operate office equipment.
Move and lift light objects up to 30 pounds, such as mail, supplies, files, and equipment.
Operating office equipment requiring continuous or repetitive hand/arm movements.
The ability to remain in a sitting position for extended periods of time.

Responsibilities

Benefits Administration Manage the employee benefits programs, including health insurance, retirement plans, disability coverage, and wellness initiatives.
Evaluate current benefits offerings to ensure competitiveness, compliance, and cost-effectiveness.
Serve as the primary point of contact for benefits providers, brokers, and vendors.
Manage annual open enrollment, ensuring effective communication and administration.
Develop strategies to educate and engage employees regarding benefits options and changes.
Ensure compliance with all federal, state, and local regulations related to benefits administration, such as the ACA, COBRA, and ERISA.
Develop and support strategies to educate and engage employees regarding benefits options, changes, and enrollment requirements.
Oversee benefits-related claims and resolve employee concerns promptly.
Process qualifying life events, enrollments, terminations, and status changes accurately within HRIS and benefits platforms.
Maintain benefits documentation, policies, summaries, and plan descriptions in accordance with record retention requirements.
Other duties as assigned.
Office Administration Perform daily clerical functions, including sorting/scanning US mail, data entry, filing, scanning, document preparation, conference and break room management, restocking the break room, storage organization, and records maintenance related to employee benefits and HR operations.
Maintain accurate and up-to-date employee benefits files, both electronic and physical, ensuring confidentiality and compliance.
Assist with generating reports, audits, reconciliations, and benefits-related correspondence.
Respond to routine employee inquiries via email, phone, and HR helpdesk systems, escalating complex issues as appropriate.
Support payroll and HR teams with benefits deductions, reconciliation, and error resolution.
Assist with scheduling meetings, preparing materials, and coordinating communications related to benefits initiatives and HR projects.
Provide administrative support during audits, accreditation reviews, and compliance reporting activities.
Other duties as assigned.