Benefits Specialist

Hillsboro Medical Center•Hillsboro, OR

6d•$28 - $40

About The Position

The Benefits Specialist is responsible for assisting with day-to-day administration of the Benefits function, including health benefits, retirement and wellness activities for all employees. This role is the primary point of contact for all benefits and wellness inquiries, delivering exceptional customer service, and escalating complex matters as appropriate. Contributes to a positive work environment that promotes HMC values.

Requirements

Minimum of 2 years Human Resources experience, with at least 1 of those years dedicated to Benefits administration or coordination.
Knowledge of: State and Federal regulations related to employee benefits (Health and Welfare plans), and retirement programs (ERISA, 5500 reporting, EPCRS).
HRIS databases and benefits enrollment software to process elections, manage data entry, and configure system components.
Skill in: Developing audit reports, analyzing data, and preparing metrics to monitor program trends, identify risks, and ensure the accuracy and consistency of all Benefits data.
Handling the technical administration of benefit and retirement plans, including processing enrollments, managing vendor invoicing, and coordinating annual reports (e.g., 5500s).
Exceptional attention to detail for accurate plan administration, processing financial corrections, and maintaining critical plan documentation.
Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
Excel at an intermediate or advanced level, specifically with ability to use formulas, pivot tables, and v-lookups.
Providing excellent customer service and working effectively across diverse cultures.
Effectively building cross-functional relationships.
Communicating clearly both verbally and in writing.
Problem-solving independently and managing multiple priorities and deadlines under pressure.
Ability to: Quickly learn and adapt to new technology.
Exercise independent judgment and research and resolve complex issues related to plan administration, vendor discrepancies, and formal dispute processes across all Total Rewards functions.
Proactively ensure and demonstrate compliance with all legal mandates across benefits and retirement programs to manage financial risk.
Analyze data and make practical recommendations for improvements, identify inefficiencies, streamline manual work, and help design and implement sustainable automation solutions.
Learn new tasks quickly and serve as a reliable backup for critical functions.

Responsibilities

Assist with Administration of Benefit Plans. Representative duties and responsibilities include, but are not limited to: Coordinates, processes and supports employee benefits efforts including; onboarding, exiting, annual open enrollment, dependent verifications, reporting, and preparation of supporting informational materials. Facilitates new hire benefit orientations, conducting ad hoc employee education and training sessions. Coordinates communication and information between third-party vendors, administrators, employees, and others as needed. Administers benefits invoicing, ensuring timely payment and processing. Processes tuition assistance applications, certification pay applications, and other programs as needed.
Assist with Retirement Plan Administration. Representative duties and responsibilities include, but are not limited to: Assists in the day-to-day administration of retirement plans, including processing elections and changes.
Assist with Wellness Program Administration. Representative duties and responsibilities include, but are not limited to: Assists with drafting and/or editing Wellness Wednesday newsletter and administering Wellness challenges. Coordinates Benefits and Wellness Fair by organizing vendors, creating and distributing communications and ensuring wellness credits are appropriately categorized.

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