Benefits Service Coordinator (Emerging Professional)

External • Meridian, ID

6d • $60,000 • Hybrid

About The Position

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same. TPG’s success is driven by a culture that values partner ships. We’re looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates. Are you ready to join an amazing organization that has won too many “Employer of Choice” awards to list? Let’s work together! The Partners Group has an outstanding opportunity for early-career Benefits Service Coordinator to join our growing Employee Benefits team in Meridian, Idaho. This role is a great fit for an organized, detail-oriented emerging professional who enjoys helping others, building relationships, and learning the fundamentals of employee benefits and insurance. You’ll work closely with experienced Account Managers and Consultants, gain hands-on exposure to client-facing work, and build a strong foundation for a long-term career in the insurance and benefits industry. How you will make an impact at TPG In this role, you’ll play a key part in delivering high-quality service to our employee benefits clients. By supporting renewals, onboarding, and day-to-day client needs, you’ll help ensure our clients receive accurate information, timely responses, and a positive experience. Your organization, follow-through, and willingness to learn will directly contribute to client satisfaction, retention, and the overall success of our Employee Benefits team. A typical day in this role Support Account Managers and Consultants with renewal and proposal preparation, including gathering carrier quotes, preparing renewal materials, and updating internal systems Manage an assigned book of small enterprise group clients, serving as a primary point of contact for routine questions related to benefits, claims, billing, and enrollment Coordinate with insurance carriers and vendors to resolve client issues and obtain necessary documentation Assist with client onboarding, benefit plan reviews, and preparation of employee open enrollment materials Attend client meetings or conference calls and track follow-up items to ensure timely completion Maintain accurate client records, reports, and workflows within Salesforce and other internal systems Key details Location: Meridian, ID; in-office with hybrid remote opportunities Hours: 40 hours/week, Mon-Fri Compensation: $28.85 per hour, non-exempt (equivalent to $60,000 annually) Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time. Travel: Minimal, if any Requirements What you’ll bring to the table High school diploma or equivalent; associate or bachelor’s degree preferred 0–2 years of internship, customer service, administrative, or related professional experience Strong attention to detail, organization, and ability to manage multiple tasks and deadlines Clear and professional written and verbal communication skills Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint A collaborative, team-oriented mindset with a genuine interest in learning and growing in your career What will make you really stand out Demonstrated accountability, initiative, and comfort working independently and on a team Involvement in leadership roles, student organizations, or extracurricular activities Previous experience in insurance, employee benefits, HR, or a professional office environment Experience using CRM or agency management systems (Salesforce or similar) Active Life & Health insurance license (or willingness to obtain within 90 days) Why join The Partners Group? At TPG, you’ll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest. We value collaboration, integrity, and putting clients first – all while supporting our team members with opportunities for growth, a hybrid work schedule, and a supportive, professional environment. This includes: Hands-on training and support from experienced professionals Exposure to client-facing work and the fundamentals of employee benefits and insurance Opportunities to build technical knowledge, professional skills, and long-term career paths within the organization A collaborative, supportive team environment that values curiosity, reliability, and continuous improvement A rich benefits package including generous paid time off, holidays, medical, dental, and vision insurance, life and disability insurance, a retirement plan, EAP, wellness incentives, and employee ownership opportunities Community Involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an all-company holiday volunteer day The opportunity to join an award-winning Employer of Choice! To name a few, we’ve been awarded Top Places to Work, Healthiest Employer, Most Philanthropic Company, and many, many more accolades in multiple states! Commitment To Diversity TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more effective. The sum of our individual differences drives our culture, reputation, and achievements. Apply Today! Ready to launch your career in the world of benefits? Complete the application using your resume! A cover letter is not required - but we'd love to learn why you're interested in the opportunity to join us . PLEASE NOTE: We are not accepting applications or inquiries from external recruiters or staffing agencies. Direct applicants only. The Partners Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We use E-Verify to confirm the identity and employment eligibility of all new hires.

Requirements

• High school diploma or equivalent; associate or bachelor’s degree preferred
• 0–2 years of internship, customer service, administrative, or related professional experience
• Strong attention to detail, organization, and ability to manage multiple tasks and deadlines
• Clear and professional written and verbal communication skills
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint
• A collaborative, team-oriented mindset with a genuine interest in learning and growing in your career

Nice To Haves

• Demonstrated accountability, initiative, and comfort working independently and on a team
• Involvement in leadership roles, student organizations, or extracurricular activities
• Previous experience in insurance, employee benefits, HR, or a professional office environment
• Experience using CRM or agency management systems (Salesforce or similar)
• Active Life & Health insurance license (or willingness to obtain within 90 days)

Responsibilities

• Support Account Managers and Consultants with renewal and proposal preparation, including gathering carrier quotes, preparing renewal materials, and updating internal systems
• Manage an assigned book of small enterprise group clients, serving as a primary point of contact for routine questions related to benefits, claims, billing, and enrollment
• Coordinate with insurance carriers and vendors to resolve client issues and obtain necessary documentation
• Assist with client onboarding, benefit plan reviews, and preparation of employee open enrollment materials
• Attend client meetings or conference calls and track follow-up items to ensure timely completion
• Maintain accurate client records, reports, and workflows within Salesforce and other internal systems

Benefits

• generous paid time off
• holidays
• medical, dental, and vision insurance
• life and disability insurance
• a retirement plan
• EAP
• wellness incentives
• employee ownership opportunities
• Community Involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an all-company holiday volunteer day
• Hands-on training and support from experienced professionals
• Exposure to client-facing work and the fundamentals of employee benefits and insurance
• Opportunities to build technical knowledge, professional skills, and long-term career paths within the organization
• A collaborative, supportive team environment that values curiosity, reliability, and continuous improvement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED