Benefits Service Coordinator
About The Position
Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same. TPG’s success is driven by a culture that values partnerships. We’re looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates. Are you ready to join an amazing organization that has won too many “Employer of Choice” awards to list? Let’s work together! The Partners Group currently has an outstanding opportunity for early-career Benefits Service Coordinator to join our Employee Benefits team in Meridian, Idaho. This role is a great fit for an organized, detail-oriented emerging professional who enjoys helping others, building relationships, and learning the fundamentals of employee benefits and insurance. You’ll work closely with experienced Account Managers and Consultants, gain hands-on exposure to client-facing work, and build a strong foundation for a long-term career in the insurance and benefits industry. How you will make an impact at TPG In this role, you’ll play a key part in delivering high-quality service to our employee benefits clients. By supporting renewals, onboarding, and day-to-day client needs, you’ll help ensure our clients receive accurate information, timely responses, and a positive experience. Your organization, follow-through, and willingness to learn will directly contribute to client satisfaction, retention, and the overall success of our Employee Benefits team.
Requirements
- High school diploma or equivalent; associate or bachelor’s degree preferred
- 0–2 years of internship, customer service, administrative, or related professional experience
- Strong attention to detail, organization, and ability to manage multiple tasks and deadlines
- Clear and professional written and verbal communication skills
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- A collaborative, team-oriented mindset with a genuine interest in learning and growing in your career
Nice To Haves
- Demonstrated accountability, initiative, and comfort working independently and on a team
- Involvement in leadership roles, student organizations, or extracurricular activities
- Previous experience in insurance, employee benefits, HR, or a professional office environment
- Experience using CRM or agency management systems (Salesforce or similar)
- Active Life & Health insurance license (or willingness to obtain within 90 days)
Responsibilities
- Support Account Managers and Consultants with renewal and proposal preparation, including gathering carrier quotes, preparing renewal materials, and updating internal systems
- Manage an assigned book of small enterprise group clients, serving as a primary point of contact for routine questions related to benefits, claims, billing, and enrollment
- Coordinate with insurance carriers and vendors to resolve client issues and obtain necessary documentation
- Assist with client onboarding, benefit plan reviews, and preparation of employee open enrollment materials
- Attend client meetings or conference calls and track follow-up items to ensure timely completion
- Maintain accurate client records, reports, and workflows within Salesforce and other internal systems
Benefits
- Hands-on training and support from experienced professionals
- Exposure to client-facing work and the fundamentals of employee benefits and insurance
- Opportunities to build technical knowledge, professional skills, and long-term career paths within the organization
- A collaborative, supportive team environment that values curiosity, reliability, and continuous improvement
- A rich benefits package including generous paid time off, holidays, medical, dental, and vision insurance, life and disability insurance, a retirement plan, EAP, wellness incentives, and employee ownership opportunities
- Community Involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an all-company holiday volunteer day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
