Benefits Partner

Braze•New York, NY

About The Position

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. What You’ll Do We’re looking for a Benefits Partner to join our Total Rewards team. This role is a critical member of the Global Benefits function, helping design, deliver, and manage benefits programs across AMER, EMEA, APAC, and LATAM. You’ll work closely with the People Team, Payroll, Finance, Legal, and external brokers/providers to ensure our employees and their families are supported with competitive, sustainable, and compliant benefits. As the Benefits Partner, you’ll be expected to provide regional subject matter expertise for EMEA while also contributing to projects and operations across all global regions. This is a hands-on role requiring both strategic input and operational excellence. At Braze, you’ll have the opportunity to make a meaningful impact on employees around the world by building benefits that support their health, wellbeing, and financial security. You’ll work in a collaborative, fast-paced environment where your expertise will directly shape the employee experience across AMER, EMEA, APAC, and LATAM.

Requirements

6+ years of benefits experience, ideally spanning multiple regions (AMER, EMEA, APAC, LATAM).
Strong knowledge of statutory benefits requirements in international markets with a focus in EMEA and APAC.
Proven experience managing vendor/broker relationships and benefit renewals.
Highly detail-oriented with strong organizational and project management skills.
Strong communication skills — able to explain complex benefits concepts clearly to employees and stakeholders.
Comfortable balancing both strategic input and hands-on operational tasks.
Collaborative and proactive, with a global mindset.

Responsibilities

Partner with the Benefits Manager to design and manage Braze’s global benefits offerings, ensuring they are competitive, cost-effective, and aligned with business strategy.
Lead regional renewals (with broker support), including benchmarking, plan design evaluation.
Ensure compliance with statutory and regulatory requirements across EMEA, while collaborating with team members to support AMER, APAC, and LATAM.
Manage day-to-day relationships with brokers, carriers, and third-party vendors across regions.
Lead implementation of new vendors or transitions, ensuring smooth onboarding and communication for employees in multiple countries.
Serve as an escalation point for benefits inquiries globally, ensuring timely and accurate resolution.
Support employee onboarding and offboarding processes related to benefits in all regions.
Develop communications that help employees understand and maximize their benefits.
Maintain accurate documentation of processes, policies, and compliance requirements across geographies.
Partner with Payroll and HRIS teams to ensure accurate data integrity.
Drive global initiatives such as new country launches, vendor evaluations, wellbeing programs, and scalable benefit solutions.
Provide regional insight and contribute to the design of global processes, policies, and communications for AMER, EMEA, APAC, and LATAM.

Benefits

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®