BENEFITS COORDINATOR (June 2026)

Craven County Schools • New Bern, NC

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About The Position

The Benefits Coordinator is responsible for the comprehensive administration and oversight of the district’s employee benefits programs. This position ensures regulatory compliance, financial accuracy, effective vendor coordination, and high-quality customer service in the delivery of health, dental, vision, life, flexible spending, and other Board- approved benefit programs. The role supports both operational efficiency and strategic benefits management.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Accounting, or related field preferred.
• Experience in employee benefits administration, payroll, or public-sector finance preferred.
• Working knowledge of ACA reporting requirements and benefits compliance regulations.
• Experience with benefits administration systems and payroll integration preferred.
• Strong analytical and financial reconciliation skills.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in standard office technology and data systems.
• Ability to lift, carry, push, or move objects up to 10 pounds.
• Occasional operation of automotive equipment.
• Work is primarily sedentary with periods of standing and walking as required.

Responsibilities

• Benefits Administration Administer district-sponsored employee benefit programs, including health,dental, vision, prescription, life insurance, flexible spending accounts, and other approved offerings.
• Provide benefits information and enrollment assistance to new employees, including eligible part-time staff (20+ hours per week in permanent positions).
• Support new employee orientations, open enrollment, and wellness initiatives.
• Review and process benefit enrollments, status changes, and terminations in BenefitFocus and BenSelect in accordance with established deadlines.
• Assist employees with enrollment and changes through eBenefits and other benefits platforms.
• Maintain accurate and current employee benefit records in electronic systems and paper files.
• Collaborate with Payroll and Human Resources to ensure personnel actions are accurately reflected in benefit systems.
• Lead communication and education efforts to enhance employee understanding of available benefits.
• Compliance and Regulatory Reporting Administer Affordable Care Act (ACA) compliance requirements, including preparation and submission of IRS Forms 1095.
• Ensure compliance with applicable federal, state, and district regulations governing employee benefits.
• Monitor regulatory changes and implement procedural updates as required.
• Financial Administration and Reconciliation Manage vendor billing processes, including invoice review, reconciliation, and resolution of discrepancies.
• Reconcile General Ledger accounts associated with benefits vendors to ensure accurate financial reporting.
• Ensure benefit premiums and miscellaneous deductions are accurately processed through payroll.
• Prepare and review monthly deduction reports.
• Submit BenSelect files for reconciliation and ensure timely certification in BenefitFocus.
• Research and resolve enrollment, billing, and payroll discrepancies; communicate corrective actions as needed.
• Coordinate billing transitions and vendor changes to ensure continuity of services.
• Issue benefit-related refunds and collect insurance payments when applicable.
• Prepare appropriate cash receipt documentation.
• Reconcile bank statements for: The self-funded dental plan, ensuring accurate cash balances and liability coding. The flexible spending account ensures accurate cash balances and reporting.
• Data Analysis and Strategic Support Analyze benefits utilization and cost data to support informed decision-making.
• Prepare reports and provide recommendations to senior leadership regarding program performance and cost containment.?
• Support long-term benefits planning and operational improvements.
• Customer Service and Professional Collaboration Provide prompt, professional, and courteous service to employees, retirees, vendors, and external agencies.
• Respond to inquiries via phone, email, mail, and in person in a timely manner.
• Establish and maintain effective working relationships with district staff, Administrators, and benefits providers. ?
• Provide backup support to department team members as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level