Benefits Coordinator

Kent Quality Foods•Hudsonville, MI

5d•Onsite

About The Position

The Benefits Coordinator is responsible for the day-to-day administration of employee benefit programs for a 400-employee organization. This role serves as a key resource for employee benefits education, enrollment, and issue resolution, ensuring employees understand and can effectively utilize their benefits. The position also supports accurate billing, compliance, and recordkeeping. As a member of the Human Resources team, the Benefits Coordinator may assist with additional HR functions as needed.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
2–4 years of experience in benefits administration or a related HR role, preferably within a mid-sized organization.
Strong knowledge of employee benefit programs and retirement plans.
Excellent interpersonal and communication skills with a focus on employee service.
Strong attention to detail, organizational skills, and ability to manage multiple priorities.
Ability to handle sensitive information with discretion and confidentiality.
Proficiency with HRIS systems, benefits platforms, and Microsoft Office applications.

Responsibilities

Administer employee benefit programs, including medical, dental, vision, life insurance, and short- and long-term disability plans.
Coordinate new hire enrollments, open enrollment, qualifying life event changes, and terminations.
Ensure timely and accurate processing of benefit elections and updates in HRIS and vendor systems.
Educate employees on company benefit offerings, eligibility, coverage options, and enrollment processes.
Serve as a primary point of contact for benefit-related questions and concerns.
Assist employees in resolving benefit issues with carriers and vendors, including claims and eligibility matters.
Support the development and delivery of benefit communications, presentations, and open enrollment materials.
Reconcile monthly invoices for medical, dental, vision, life insurance, and disability plans.
Research, resolve, and follow up on billing discrepancies with benefit vendors and internal teams.
Maintain accurate documentation and records related to benefit costs and enrollments.
Assist with administration of the company's 401(k) retirement plan.
Support employee enrollments, contribution changes, and benefit-related inquiries.
Coordinate with payroll and plan vendors to ensure accurate contributions and reporting.
Maintain benefit records in compliance with company policies and applicable federal and state regulations.
Assist with audits, reporting, and compliance requirements as needed.
Collaborate with the HR team on department initiatives and projects.
Assist with other HR duties such as onboarding, employee communications, and general HR administration as required.