Benefits Coordinator

The People ConcernLos Angeles, CA
16hOnsite

About The Position

Working under the dual supervision of the Manager of Compensation and Benefits, the Benefits Coordinator is responsible for day-to-day transactional, administrative, and clerical benefits and compliance functions, as well as providing exceptional customer service to all agency employees.

Requirements

  • High School diploma or GED and minimum four years’ relevant work experience required. Bachelors Degree highly preferred.
  • Minimum one year’s experience with specific, focused online benefits administration systems/HRIS required. 3 years preferred.
  • Excellent data entry skills required for efficiency and accuracy
  • Strong customer service orientation required; must possess a courteous and professional demeanor and exhibit good judgment when assisting/interacting with others
  • Must be able to maintain confidentiality and appropriately handle sensitive information
  • Strong attention to detail required to produce thorough, accurate and high-quality work
  • Must be able to manage multiple tasks and responsibilities, and meet deadlines
  • Excellent written and verbal communication skills necessary
  • Advanced proficiency in MS Office (Word, Outlook, Excel) required
  • Required to have a valid drivers license, and personal vehicle for travel to various sites for presentations as needed on regular occasion.

Nice To Haves

  • Bachelors Degree highly preferred.
  • 3 years preferred.
  • Bilingual Spanish is a plus

Responsibilities

  • Running reports, auditing files, updating Dayforce system, Data Entry: a. Enter and update new employee information and status changes in HR databases, spreadsheets, and forms b. Enter and update new employee benefits elections in carrier systems as needed c. Ensure correct employee payroll deduction amounts are entered/updated in payroll system d. Create and process HR-related reports within HRIS, benefit carriers and other systems
  • Clerical: a. Scan and documents into appropriate employee files and folders; make photocopies, fax documents, and perform other clerical functions b. Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions c. Create and maintain employee benefit files in electronic personnel file system and other systems as appropriate d. Assist with processing invoices, backing up reception desk, presenting NEO in person, presenting other trainings and benefits updates in person and on zoom. e. Assist with annual open enrollment and new hire processes and ensure new enrollments and benefit changes are completed within deadlines f. Serves in pool of back-up for receptionist, NEO coverage, and other fill-in needs, as needed
  • Coordinate and conduct portions of new employee orientation on an as-needed rotating basis along with other Human Resources team members
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