Benefits Coordinator

Success Today Staffing•Clinton Township, MI

About The Position

The Benefits Coordinator plays a key role in delivering a smooth and positive employee experience across our organization. This position is responsible for the day-to-day administration, communication, and support of Veterinary United’s benefits programs—including medical, dental, vision, voluntary benefits, leave programs, and retirement plans. You’ll partner closely with employees, clinic leadership, and external vendors to ensure our benefits processes are accurate, timely, supportive, and compliant. This role is ideal for someone who enjoys details, problem-solving, employee support, and strengthening systems that help our teams feel cared for.

Requirements

1–3 years of experience in benefits coordination, HR coordination, or related HR/People Operations role
Experience utilizing ADP
Working knowledge of employee benefits, leave administration, or HR compliance processes
Strong attention to detail and accuracy across multiple systems
Excellent interpersonal, written, and verbal communication skills
High level of confidentiality and professionalism
Experience with HRIS platforms and comfort navigating multiple systems
Strong organization, prioritization, and follow-through skills in a fast-paced environment

Nice To Haves

Experience in a multi-location organization is a plus

Responsibilities

Serve as the primary point of contact for employee questions related to benefits, eligibility, enrollment, and plan information
Manage onboarding and offboarding benefits processes, ensuring timely and accurate enrollment, termination, and changes
Coordinate open enrollment, including communications, system updates, and employee support
Maintain accurate benefits data within the HRIS and benefit platforms
Process qualifying life events and ensure compliance with required documentation
Assist with vendor relationships, issue resolution, and periodic audits
Administer leave programs (FMLA, medical leave, personal leave, etc.), ensuring clear communication, accurate tracking, and compliance
Coordinate ADA accommodation processes alongside People Operations
Support workers’ compensation processes, documentation, and communication as needed
Provide clear, timely guidance to employees regarding benefits questions, payroll deductions, and available resources
Assist in drafting and distributing benefits-related communications
Work closely with clinic leaders to support team member needs and resolve benefits-related issues
Ensure compliance with federal and state regulations related to benefits and leave (ACA, COBRA, ERISA, FMLA, etc.)
Assist with audits, reporting, and maintaining required documentation
Support annual projects such as open enrollment, file feeds, vendor renewals, and total rewards updates
Partner with the broader People Operations team on process improvements and cross-functional initiatives