Benefits Administrator (Remote, USA)

ConcentricKirkland, WA
2h$75,000 - $90,000Remote

About The Position

The Benefits Administrator position is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, workers’ compensation, life insurance, accident plans, flexible spending plans, retirement plans, etc.). This role serves as the primary owner of self-funded benefit programs, with full accountability for their management, ongoing evaluation, operational performance, and long-term sustainability. This position provides excellent customer service, designs quality benefits plans, partners cross-functionally with Payroll and Finance, and continually investigates new benefits programs and opportunities to improve existing offerings.

Requirements

  • Must be able to legally work in the country where this position is located without visa sponsorship.
  • This position requires up to 5% travel
  • Bachelor's degree in human resource management or related field
  • Three to five years of related benefits or employee benefits administration experience
  • Prior experience administering or supporting self-funded health plans.
  • Strong analytical skills with the ability to interpret claims and experience reporting.
  • Knowledge of benefits contract language.
  • Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, and Social Security and DOL requirements.
  • Computer proficiency and technical aptitude with the ability to use Google Office products; experience with HRIS and benefits databases.
  • Strong analytical skills and a thorough knowledge of plan designs.
  • Ability to understand, evaluate, and make judgments on decisions.
  • Excellent communication and organization skills.

Nice To Haves

  • SHRM-CP or SHRM-SCP and CEBS professional designations preferred.
  • Project and team management/leadership skills and experience.
  • Proven ability to work effectively in a team environment with associates.
  • Effective planning and priority setting.
  • Ability to manage several complex projects simultaneously while meeting deadlines.

Responsibilities

  • Research employee benefits plans and vendors to identify those that present the best value including evaluation of financial, operational, and employee experience impacts.
  • Design, recommend, and implement new benefits programs. Examine possible plan designs and benefit-cost changes.
  • Assess, select, and negotiate with vendors and administrators, including those supporting self-funded arrangements, to ensure competitive plans, options, and rates.
  • Serve as primary contact for plan vendors and third-party administrators.
  • Coordinate transfer of data to external contacts for services, premiums, and plan administration.
  • Evaluate and revise internal processes to reduce costs and increase efficiency.
  • Document and maintain administrative procedures for assigned benefits processes.
  • Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting.
  • Handle enrollments, COBRA, terminations, changes, beneficiaries, leaves of absence, disability, accident claims, 401k plan requests, audit, and compliance testing.
  • Oversee maintenance of employee benefits files, maintain group benefits databases, and update employee payroll records.
  • Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package.
  • Design and distribute materials for benefits orientations, open enrollment, and summary plan descriptions.
  • Support the administration of self-funded health plans, including coordination with stop-loss carriers, PBMs, and other vendor partners.
  • Analyze and interpret experience reporting and claims data to identify trends, risks, and opportunities for cost management and plan optimization.
  • Participate in program assessments to evaluate the effectiveness and long-term sustainability of benefit offerings.
  • Partner with Finance and Accounting to support budgeting, forecasting, reconciliation, and financial reporting related to benefits programs.
  • Lead or support cross-functional benefits projects, including vendor implementations, renewals, and plan design changes.

Benefits

  • The HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents.
  • Concentric also offers an HSA employer contribution
  • Medical FSA
  • Employer-paid insurance: life, STD, LTD, and AD&D
  • 401k including employer match & immediate vesting
  • 11 paid holidays
  • Paid leave (vacation, sick, parental)
  • Annual Health & Wellness Benefit
  • Pet Insurance
  • National discount employee program
  • Employee Assistance Program for personal needs
  • Credentity Protection - Eclipse Digital Protection by Concentric
  • Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate.
  • Dedicated Security and Intelligence Training Programs for Professional Development
  • Coaching and Mentoring Opportunities
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