Benefits Administrator
About The Position
At ProAutomated, our benefits and leave programs are more than checkboxes, they’re how we take care of our people. We’re looking for a Benefits Administrator who is detail-oriented, empathetic, and excited to own the full benefits and leave experience for our U.S. and Canadian team members. In this role, you’ll manage the day-to-day administration of benefits, time-off, and leave programs, while serving as a trusted point of contact during some of the most important (and sometimes stressful) moments in a team member’s life. You’ll balance accuracy and compliance with care, clarity, and great communication. This is a hands-on role with room to grow — ideal for someone early in their HR career who wants to deepen their expertise and become a true subject-matter expert.
Requirements
- 1–3 years of experience in HR, benefits, payroll, or HRIS support
- Experience with benefit enrollments, terminations, or Open Enrollment support
- Exposure to leave tracking or basic leave administration
- Experience using an HRIS (Paycor, ADP, UKG, Paylocity, or similar)
- Comfortable navigating multiple systems and portals
Responsibilities
- Serve as the first point of contact for team member questions related to medical, dental, vision, HSA, disability, life/AD&D, and wellness benefits
- Process benefit enrollments, changes, and terminations accurately in Paycor and carrier portals
- Support 401(k) and RRSP administration, including audits, notices, and contribution verification
- Conduct regular audits to ensure payroll deductions and enrollments are correct
- Maintain benefit documentation, guides, and internal resources
- Support Open Enrollment planning, setup, communications, and team member education
- Own the full lifecycle of leave and time-off programs across the U.S. and Canada
- Manage FMLA, state paid leave programs, sick leave, ADA accommodations, and personal/unpaid leaves
- Track balances, documentation, notices, and return-to-work timelines
- Ensure time-off plans and accruals remain compliant by location
- Partner with Payroll to ensure accurate pay coding during leaves
- Act as a thoughtful escalation point for leaders, balancing compliance with care
- Support compliance with ERISA, ACA, COBRA, HIPAA, FMLA, and state/provincial regulations
- Assist with annual filings, audits, renewals, and broker/carrier requests
- Monitor HRIS data integrity and EDI feeds
- Recommend process improvements and help streamline benefits and leave workflows
- Provide clear, compassionate, and timely support to team members navigating benefits and leaves
- Create and share benefits communications, reminders, and FAQs
- Support onboarding benefits sessions and ongoing education
- Identify trends or recurring questions and suggest improvements
Benefits
- Paid training and growth opportunities
- Full time salary and benefits (health, dental, vision, 401(k), and more)
- Hybrid flexibility
- Company-provided laptop and phone
- Team bonding & camaraderie building events throughout the year
- A Catastrophe Fund to support team members during major life events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
