Benefits Administrator - Hybrid Role

Alight Solutions • Richmond, VA

13d • $55,000 - $90,000 • Hybrid

About The Position

Are you looking for a new opportunity with a goal-oriented team? Looking for a great place to work? Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. About the Role The Benefits Administrator is responsible for data maintenance, administration, and providing subject matter expertise to team and client.

Requirements

• Possess bachelor or equivalent work experience required
• Possess analytical, problem-solving, and organizational skills
• Able to quickly master and apply new concepts
• Possess project and client management experience
• Possess intermediate to advanced skill level in Excel.
• Ability to work independently as well as part of a team.
• Able to adapt with changing priorities results-oriented environment, Limited travel may be required.
• Possess verbal, written, and interpersonal communication skills and the ability to facilitate effective conversations with client and internal team.
• Possess four or more years of professional office work experience .
• Possess two or more years of Benefits (ideally Health and Welfare) experience.

Responsibilities

• Assessing situations with a broad view, develop and implement strategic approaches
• Administering benefit plans and providing subject matter expertise to client
• Understanding unique benefit plan structure with complex eligibility and apply specific benefit rules
• Using Excel skills to match, reconcile, analyze, identify potential issues, and/or create custom reports from multiple data files and sources
• Reviewing client requests and determine best approach to meet client needs
• Tracking and complete weekly, monthly quarterly and annual processes to ensure completion and accuracy
• Assisting participants with eligibility issues and inquiries and Perform other work duties as assigned.
• Researching requests and provide accurate and timely responses.
• Identify and implement automation opportunities
• Other as they occur to ensure client satisfaction.

Benefits

• We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level