Benefits Administrator - Hybrid Role

Alight • Richmond, VA

7d • Hybrid

About The Position

The Benefits Administrator is responsible for data maintenance, administration, and providing subject matter expertise to team and client.

Requirements

• Possess bachelor or equivalent work experience required
• Possess analytical, problem-solving, and organizational skills
• Able to quickly master and apply new concepts
• Possess project and client management experience
• Possess intermediate to advanced skill level in Excel. Ability to work independently as well as part of a team.
• Able to adapt with changing priorities results-oriented environment, Limited travel may be required.
• Possess verbal, written, and interpersonal communication skills and the ability to facilitate effective conversations with client and internal team.
• Possess four or more years of professional office work experience .
• Possess two or more years of Benefits (ideally Health and Welfare) experience.

Responsibilities

• Assessing situations with a broad view, develop and implement strategic approaches
• Administering benefit plans and providing subject matter expertise to client
• Understanding unique benefit plan structure with complex eligibility and apply specific benefit rules
• Using Excel skills to match, reconcile, analyze, identify potential issues, and/or create custom reports from multiple data files and sources
• Reviewing client requests and determine best approach to meet client needs
• Tracking and complete weekly, monthly quarterly and annual processes to ensure completion and accuracy
• Assisting participants with eligibility issues and inquiries and Perform other work duties as assigned.
• Researching requests and provide accurate and timely responses. Identify and implement automation opportunities
• Other as they occur to ensure client satisfaction.

Benefits

• We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level