Bench Assistant Operations (Restaurant) Leader

Wonder•New York, NY

1d•$66,500 - $76,500

About The Position

Everything’s on the menu at Wonder. Except compromise. The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more. And our diners don’t have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week. The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible. As the Assistant Operations Leader in a Wonder restaurant, you will play a pivotal role in supporting the General Manager in day-to-day operations to ensure the smooth functioning and success of our restaurant. You will work closely with the General Manager and other team members to create a positive work environment, prioritize food safety and team member safety, and deliver exceptional customer service.

Requirements

At least two years of restaurant supervisor or management (Assistant Manager, Restaurant Manager, etc.) experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant
Demonstrated ability to effectively manage and develop teams of 15+ members
Ability to lead and motivate a team in a fast-paced environment
Attention to detail and a strong drive for efficiency and accuracy
Demonstrates professionalism and adheres to policies and procedures
Exhibits effective verbal and written communication skills
Strong team player
Must be 21 years old and legally authorized to work in the US
Must be able to lift 50 pounds
Must be able to stand for a full shift while working
Must have open availability, including night and weekend availability
Must have a current Food Handlers Certification

Responsibilities

Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff members
Recruit and train top talent for the restaurant
Aid Sr Operations Leader in achieving operational goals and budget targets
Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
Drive restaurant sales and service efficiency by resolving operational obstacles
Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines
Maintain consistent adherence to food safety and security standards
Ensure all team members deliver excellent customer service