Bell Person- Circus Circus

Caesars EntertainmentReno, NV
1d

About The Position

Responsible for providing prompt, friendly, and courteous service to our guests.

Requirements

  • Ability to maintain confidentiality of sensitive information
  • Ability to understand and comply with all Company and departmental rules and regulations, policies, and procedures
  • Skill in establishing and maintaining effective working relationships with co-workers
  • Ability to read, write, and communicate verbally in English
  • 5 years of safe driving experience in vehicle
  • High School diploma or equivalent
  • Ability to stand for long periods of time
  • Normal sense of smell, touch, sound and vision range
  • Requires seldom sitting, kneeling, lifting/carrying of 51-100 lbs.
  • Occasional bending and reaching from floor to 6 ft., crouching, lifting/carrying of 25-50 lbs., copying and writing of numbers
  • Eye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols, and currency
  • Work area is subject to variable temperatures
  • Employee is required to meet and deliver our core values, service standards, and family style service.
  • Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests.
  • Above average speech – both speaking and reading/writing English.
  • Need excellent interpersonal skills.
  • Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Responsibilities

  • Greet, direct and assist all guests
  • Inform guests of approximate time frame for bell service
  • Offer each guest a room orientation, luggage placement (rack/closet) and ice service
  • Offer concierge services and promote laundry, health spa, and other services
  • Ask guests how their stay was
  • Offer transportation assistance
  • Frequent writing of luggage tickets
  • Deliver, retrieve, and store luggage for our guests
  • Load and unload luggage from vehicles
  • Keep accurate records and record numbers neatly while delivering and retrieving luggage for bus groups
  • Answer a high volume of phone calls in a polite and professional manner
  • Direct contact with guests requires patience and good communication
  • Drive V.I.P. guests in our limousines and other company vehicles
  • Deliver and retrieve boxes, packages and envelopes to and from our business center for our guests
  • Exemplify our core values, family style service, our mission and vision
  • Exemplify our DEI (diversity, equity, inclusion) culture
  • Perform other job-related duties as assigned
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