Bell Captain

Spire Hospitality•Burbank, CA

50d•$18•Onsite

About The Position

Located directly across from Hollywood Burbank Airport, our hotel is within minutes from Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Make time for a delicious meal at one of our restaurants, offering innovative California cuisine and specialty cocktails. Plush bedding, mini-refrigerators, flat-screen TVs, large work desks and Wi-Fi will help you unwind and feel at home. 395 Rooms, 46,750 of event space, restaurants, Bar, and Coffee Shop. Company Overview: SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

Requirements

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities.
Valid, current class B driver's license.
No prior experience required.

Nice To Haves

Prior guest service or other hospitality experience preferred.
Additional language ability preferred.

Responsibilities

Train all bell persons and van drivers
Inspect van on a daily basis for cleanliness and safety
Schedule bell persons to insure adequate coverage
Ensure all VIP's are personally greeted and escorted to their guest rooms
Attend meetings as designated
Periodically inventory all equipment and supplies to ensure adequate quantities
Maintain rack brochure with adequate levels
Perform any reasonable task deemed necessary by the Front Office Manager
Pick up and deliver guest laundry to and from guest rooms in a timely, accurate manner
Deliver morning newspapers, Checkout packets, mail, packages, faxes, etc. to specific guest rooms.
Clean and polish carts and other equipment used in the department.
Answer the Bell Desk phone and provide information as needed.
Other duties as assigned by the supervisor such as assisting as door person or Valet when necessary.