TheBell Captain supervises hotel bell staff, managing daily operations, scheduling, training, and ensuring excellent guest service by overseeing luggage handling, guest assistance with rooms, and coordination with other hotel departments like Front Office and Valet, while also performing bellhop duties like escorting guests and carrying luggage. They ensure a warm welcome, handle VIPs, manage luggage logistics (storage, tracking, groups), and maintain team performance and appearance standards.
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Job Type
Full-time
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees