Bell Attendant (Part Time)

Civana Wellness Resort & Spa•Carefree, AZ

8h•Onsite

About The Position

CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return. ACCOLADES • 2026 Newsweek’s World’s Most Extraordinary Spas • 2026 The Zoe Report Readers’ Choice Awards: #5 Best U.S. Yoga Retreat • 2025, 2024, 2023, 2022, 2021, 2020 Travel & Leisure World's Best Award - Top 10 Destination Spa • 2025, 2024, 2023, 2022, 2021, 2020, 2019 USA Today Readers' Choice Award - Top 10 Best Spa Resort • 2025, 2024, 2023, 2022, 2021, 2020 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US • 2025, 2024, 2023 TripAdvisor Traveler's Choice Award • 2025, 2024, 2023, 2022 U.S. News & World Report - Best Hotels in the US • 2024 Oprah Daily Hotel O-Wards - Top Wellness Resort to Find 2024 Your (Higher) Purpose • 2024 Reader’s Digest - 20 Best Wellness Retreats to Help You Relax and Recharge • 2024, 2023, 2022 OpenTable Diners' Choice Award • 2023 Women’s Health Travel Awards - Best Yoga Retreat in the World • 2023 Men’s Health Travel Awards - Top Relaxation Destination • AAA Four Diamond Rating • AAA Inspector’s Best of Housekeeping Award This is a part time role. Required availability will be Thursday - Sunday all shifts. WHY YOU’LL LOVE WORKING AT CIVANA Complimentary access to wellness classes & programming Team member referral bonus Affordable health insurance starting the 1st of the month following hire date Generous Team Member & Friends & Family Resort rates and discounts 401K Matching IDEAL CANDIDATE We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and wellness, and an excitement for hospitality. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with an open mind, exceptional interpersonal skills, and attention to detail. SUMMARY Responsibilities include assisting guests with luggage, meeting and greeting guests upon arrival and departure, provide assistance to front desk staff, as well as, providing lobby doors coverage. Greeting arriving guests and retrieving their luggage and assisting with parking and retrieving guest cars. Delivering rooms drops, amenities and any other guest or group requests.

Requirements

2+ years of Bellman and/or Valet experience (or comparable role)
Customer Service experience
Basic proficiency in working with computers
Must have reliable transportation
Available to work a flexible schedule, including weekends and holidays
Strong verbal and written communication skills
True desire to satisfy the needs of others in a fast-paced environment
Ability to interact with all guests, internal and external, effectively with tact and diplomacy
Strong follow through skills
Ability to handle multiple tasks at once
Clean driver's license with a least two years driving experience on a full license.
Ability to lift heavy luggage and stand/walk for an extended period of time
Ability to stand and walk for extended periods (up to 8+ hours per shift)
Ability to lift, carry, push, and/or pull up to 50–75 pounds regularly (guest luggage, equipment)
Ability to push and maneuver loaded luggage carts (100+ pounds)
Ability to bend, stoop, kneel, twist, and reach as needed
Ability to walk long distances across the property, including stairs and uneven surfaces
Ability to work outdoors in varying weather conditions, including heat and sun exposure
Ability to load/unload guest luggage and move quickly to respond to guest needs
High school degree or GED equivalent

Nice To Haves

Luxury Experience preferred

Responsibilities

Greet guests in a friendly manner and offer assistance with luggage
Operate courtesy shuttle
Provide Lobby door coverage
Park and retrieve guest cars in a safe and courteous manner
Baggage handling, delivery, pick up and storage
Offer room escorts and resort tours to arriving guests
Communicate with other departments in a friendly and professional manner
Be aware of local attractions and restaurants and make recommendations to guests
Accurately communicate with other shifts regarding issues arising from day-to-day operations
Deliver room drops, Amenities, Ice and any other guest requests or group items
Signing in and out of complimentary guest bikes and basic maintenance on bikes
Keeping front drive, bell area, bell carts and lobby entrance clean and presentable
Maintain a positive attitude and take initiative
Assist with the training and coaching of new hires
Assist to maintain lobby and patio furniture, cushions, pillows, and décor
Attend and embrace CIVANA training and development courses
Maintain the distinct CIVANA aesthetic, appearance, atmosphere and culture
Monitor and refresh lobby water station as needed
Other duties as required