Behavioral Health Registration Technician
About The Position
The Registration Technician is a member of the Behavioral Health Team and is responsible for the collection, verification, and entry for all un'ina (patient) demographic and insurance information. The accurate and timely performance of job duties of the Registration Technician directly impacts the revenue received by the Kenaitze Indian Tribe. It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives.
Requirements
- High School Diploma or a General Education Degree (GED)
- One year (1) of experience in scheduling or registration functions
- Must have a valid Alaska State driver's license and must remain insurable under the Tribe's policy, or obtain within 90 days of hire
- Proficiency with Microsoft Suite, or obtain training within 90 days of hire
- Ability to work independently as well as collaboratively
- Conducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and others
Nice To Haves
- Insurance verification and charge collections experience
- Knowledge of HIPAA and 42 CFR, Part 2
- Knowledge and experience working with cultural diversities
Responsibilities
- Greets all un'ina, co-workers with a smile- provides exceptional customer service with each interaction
- Responsible for un'ina registration, ensuring accurate capture and data entry of all un'ina updated demographic and insurance information
- Ensures capture of all charges for services provided at Behavioral Health
- Operates credit card machine and cash drawer
- Scans ID, CIB, and insurance cards into electronic registration package
- Hands out referral forms, intake packets, educational materials, as needed
- Verification of insurance
- Monitors waiting room behaviors; notify Safety & Security in the event of disruptive un'ina
- Make reminder phone calls for appointments
- Sort mail and ensure delivery to appropriate personnel and provide assistance to Behavioral Health Department as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
