Behavioral Health Intake Coordinator

CommonSpirit Health•Little Rock, AR

About The Position

As our Behavioral Health Coordinator, you will play a crucial role in ensuring patients and their families feel supported and informed throughout their clinic experience. You will collaborate effectively with a multidisciplinary team to facilitate the delivery of impactful and comprehensive treatment plans for our patients. Every day you will cultivate trust through dedicated advocacy, unwavering support, and comprehensive education for your patients and their families. Your empathy and patience will be the cornerstone of your success as you guide individuals through particularly vulnerable periods in their lives. To be successful in this role, you must possess exceptional communication and interpersonal skills to build trust and rapport with patients and their families. This foundation will be crucial for creating a supportive environment where patients feel heard and understood.

Requirements

High School Graduate General Studies and Experience in the admissions intake process, MD referral, and insurance verification, upon hire or High School GED General Studies 1 year experience in the admissions intake process, MD referral, and insurance verification, upon hire
Basic Life Support - CPR, within 30 Days

Nice To Haves

Bachelors Other Psychology, Social Work, Business or Allied Health, upon hire

Responsibilities

Receives and documents information on new and current patients via telephone and fax machine from physicians and hospital staff.
Conducts telephone interviews to obtain patient information from referral source.
Establishes rapport with new physicians and obtains physician’s UPIN number.
Coordinates activities with RN, obtains guidance when indicated.
When necessary, coordinate patient placement at other Behavioral Health providers.

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