Behavioral Health Care Coordinator - City of Shelton/Mason County

Thurston Mason BH-ASO/OHRS • Shelton, WA

1d • $35 - $45

About The Position

The Thurston Mason Behavioral Health Administrative Service Organization (TMBH-ASO), in partnership with the City of Shelton, is seeking a Care Coordinator to support behavioral health system operations and care coordination efforts within Mason County. This position plays a vital role in connecting providers, stakeholders, and community partners to ensure efficient, high-quality delivery of behavioral health services. Working under the direction of the Care Coordination Director, the Care Coordinator focuses on local relationship-building, provider engagement, enhancing care coordination, and providing administrative support specific to the City of Shelton and Mason County. This role is ideal for a collaborative professional committed to community-based behavioral health systems, equity, and trauma-informed care. Thurston Mason Behavioral Health Administrative Service Organization is a quasi-governmental organization serving the most vulnerable in our communities. Join us in our mission to provide access to an effective, reliable safety net of behavioral health crisis and recovery support services throughout our region. We take pride in our staff that come to work with us and are seeking a Care Coordinator with a passion for supporting individuals experiencing mental health and/or substance use disorders. Salary Range: $35.19 - $45.04 per hour based on education, experience, and parity within the organization. Schedule: Monday-Friday, 8AM-5PM This position would be primarily located at the City of Shelton Civic Center with regular travel throughout Mason County.

Requirements

• Must pass required background checks per TMBH-ASO contractual requirements.
• Operation of Personally Owned Vehicle (POV) for work purposes is required. Mileage is reimbursed at Federal Mileage Rate.Must have Current Washington State Driver’s License, proof of insurance, and satisfactory driving record or request a reasonable accommodation due to disability.
• Proficiency in Microsoft Office Suite and related data systems.
• Strong interpersonal skills and ability to work collaboratively with local providers, agencies, and community stakeholders.
• Demonstrated knowledge of best practices in behavioral health, substance use disorder services, and crisis response.
• Excellent written and verbal communication skills, including ability to prepare professional reports and presentations.
• Ability to analyze data, identify trends, and support system improvement initiatives.
• Skilled in navigating diverse perspectives and fostering collaboration in community and interagency settings.
• Detail-oriented, organized, and able to meet documentation and reporting requirements.
• Flexible and adaptable to changing priorities, with a strong commitment to equity, inclusion, and trauma-informed approaches.
• Regular, on-site, predictable attendance required.
• Regular travel using a personally owned vehicle (POV) within Mason County required; occasional travel to Thurston County.
• Minimal physical exertion required. Regular use of computer typing, sitting, standing, squatting, lifting or moving up to 25 pounds.

Nice To Haves

• Bachelor’s degree in psychology, social work, behavioral health, public administration, or a closely related field preferred.
• Experience in behavioral health coordination, contract monitoring, or administrative support strongly preferred.
• Familiarity with behavioral health services and community resources within the City of Shelton and Mason County preferred.
• Experience with electronic health records (e.g., myAvatar) preferred.

Responsibilities

• Serve as the primary point of contact for the City of Shelton and Mason County behavioral health coordination activities under the direction of the BH Care Manager.
• Represent TMBH-ASO and the City of Shelton in Mason County meetings with local providers, community partners, law enforcement, crisis responders, and other stakeholders.
• Participate in county-level advisory boards, provider meetings, and interagency workgroups to promote system coordination and problem-solving.
• Foster positive working relationships with Mason County behavioral health providers, community organizations, and county agencies.
• Assist with coordinating care among Mason County behavioral health providers emphasizing the City of Shelton, ensuring timely communication and effective handoffs across programs and service systems.
• Support navigation and linkage efforts for high-need or complex individuals through collaboration with the BH Care Manager, crisis services providers, Recovery Navigator Program, and other partners.
• Participate in utilization review and quality monitoring of local services, helping identify gaps or barriers and contributing to system improvement strategies.
• Assist in ensuring provider compliance with contractual and regulatory requirements through monitoring, data tracking, and communication.
• Provide administrative support to the BH Care Manager and TMBH-ASO leadership, including data collection, report preparation, meeting logistics, and documentation management.
• Connect directly with the City Manager of Shelton, to communicate real time data and relay city requests to local service providers and community partners
• Present, when appropriate, system updates and information to the City of Shelton Council.
• Gather, track, and compile statistical data for the City of Shelton and Mason County activities. Prepare standard and specialized reports, presentations, and charts to inform decision-making.
• Support preparation and submission of required deliverables to the Health Care Authority and other oversight entities.
• Investigate and help resolve administrative or operational issues related to the City of Shelton and Mason County program implementation.
• Contribute to the development and implementation of policies and procedures to align local practices with state, federal, and contractual standards.
• Assist the BH Care Manager with oversight and coordination of regional programs operating within the City of Shelton and Mason County, including the Recovery Navigator Program and other ASO-supported initiatives.
• Collaborate with agencies and providers to promote compliance, quality improvement, and positive outcomes.
• Participate in program audits and site visits as needed.

Benefits

• TMBH-ASO/OHRS provides comprehensive benefits for full-time employees including medical/dental/vision plan options (many with no employee paid monthly premium depending on plan choice, and dependent coverage options), and life insurance and disability insurance options.
• Eligible employees participate in WA State PERS retirement plans and employees may elect additional pre and post tax deferred compensation retirement options.
• Employees receive a PTO package earning a minimum of 140 hours annually and 12 paid holidays.
• Other tax deferred options include Flexible Spending Accounts (FSA), and Health Savings Accounts (HSA) .
• TMBH-ASO/OHRS is an approved Public Student Loan Forgiveness employer.
• We pay the fees for required DOH licenses for the position, and we offer annual professional development funds.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level