Behavior Health Receptionist
About The Position
For over 50 years, New Horizons Mental Health Services has worked to improve the health and wellbeing of individuals, families, and the community through our services. We are currently seeking a full-time Behavior Health Receptionist (Support Staff) in Lancaster, Ohio! Position Description: The support staff greets clients, checks them in and confirms appointments, and notifies staff as they arrive, distribute, assist with, and ensure completion of paperwork and documentation, including but not limited to: financial information and insurance, intake packets, re-determination forms, verification of insurance forms and eligibility, and other necessary documentation. Support staff will also schedule and reschedule visits, answer phones, receive and distribute faxes, enter and/or confirm client information into systems, scan documentation, receive, send, and distribute faxes. Support staff will ensure items are filed or entered into electronic systems, assist clinicians or prescribers as needed, as well as all other assigned duties as necessary.
Requirements
- Minimum of high school diploma and two years previous clerical experience is required.
- Must be able to work independently in an organized fashion.
- Must possess good communication and customer service skills and be able to work with diverse agency staff.
- Must possess computer training and/or experience.
Responsibilities
- Greets clients
- Checks clients in
- Confirms appointments
- Notifies staff as clients arrive
- Distributes, assists with, and ensures completion of paperwork and documentation, including but not limited to: financial information and insurance, intake packets, re-determination forms, verification of insurance forms and eligibility, and other necessary documentation
- Schedules and reschedules visits
- Answers phones
- Receives and distributes faxes
- Enters and/or confirm client information into systems
- Scans documentation
- Ensures items are filed or entered into electronic systems
- Assists clinicians or prescribers as needed
- All other assigned duties as necessary
Benefits
- A competitive salary, and the opportunity to work with a talented team of mental health professionals.
- Medical
- Company paid Dental and Vision Insurance
- Company paid Life Insurance policy
- Over 3 weeks of PTO in first year
- 10 paid holidays, including your birthday
- 5 days of professional leave per year
- 403b Retirement Plan
- Generous Employer Match for Retirement Plan
- Employee Assistance Plan
- CEU/CME Reimbursement
- Eligibility for Federal Student Loan Forgiveness (PSLF)
- Paid Liability Insurance Coverage
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
