Beaker CPI Systems Analyst I/II

Cleveland Clinic

2d • Remote

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. This is a remote position open to candidates residing in Ohio, Florida, or Nevada Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. This position supports information technology applications through planning, design, implementation, maintenance, and optimization. Responsibilities include troubleshooting Beaker/LIS incidents, analyzing workflows, monitoring and resolving interface errors, and performing low to moderate complexity system build and configuration to ensure reliable and efficient application performance. The role also supports project execution by assisting with documentation, task planning, stakeholder communication, and coordination of moderate-complexity initiatives, working collaboratively with cross-functional teams to drive system enhancements and process improvements. We will hire our Beaker CPI Systems Analyst in two different job titles, based on educational background: Beaker CPI Systems Analyst I Beaker CPI Systems Analyst II A caregiver in this position works days from 8:00 a.m. -- 5:00 p.m., with on-call requirements required once every three months for a period of seven days.

Requirements

• Beaker CPI Systems Analyst I: Associate's Degree in Information Technology, Computer Science or related field and two years of implementation, support and management of computer-based information systems experience preferably in a health care or lab environment or two years of clinical experience in a role utilizing the systems supported by this position (Epic, Beaker, LIS) OR Bachelor’s Degree and one year of experience OR High School Diploma/GED and four years of clinical or implementation, support and management of computer-based information systems experience preferably in a health care or lab environment
• Beaker CPI Systems Analyst II: Associate's Degree in Information Technology, Computer Science or related field and four years of implementation, support and management of computer-based information systems experience preferably in a health care or lab environment or four years of clinical experience in a role utilizing the systems supported by this position (Epic, Beaker, LIS). OR Bachelor’s Degree and two years of clinical or implementation, support and management of computer-based information systems experience preferably in a health care or lab environment OR High School Diploma/GED and six years of clinical or implementation, support and management of computer-based information systems experience preferably in a health care or lab environment
• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• Follows Standard Precautions using personal protective equipment as required for procedures.
• You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Nice To Haves

• Experience typically supported by a license in a medically related field such as nursing, respiratory, lab, or technical certification in a related field
• Certification/proficiency in one or more Epic applications
• Beaker certification/proficiency or other Lab Informatics System certification
• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date
• Beaker/LIS implementation or support experience

Responsibilities

• Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, building, resting, implementing, quality assurance evaluation and modification of automated systems.
• Recommend solutions to enhance system functionality.
• Collaborate with system users and other IT professionals to evaluate, plan, design, implement, and provide ongoing optimization and preventative maintenance support for Beaker/LIS applications.
• Gather, validate, and translate technological requirements into design and development specifications while providing Beaker/LIS product management.
• Analyze, design, and build workflows to meet the needs of Beaker/LIS users.
• Analyze and diagnose Beaker/LIS related system problems, identify root cause, and then solve the problem or escalate issues to other appropriate IT staff when outside area of responsibility or expertise.
• Coordination of moderate complexity of Beaker/LIS projects.
• Assum on-call responsibilities as required.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree