Beaker CPI Systems Analyst II / III

Cleveland Clinic

21h • Remote

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. This position supports information technology applications through planning, design, implementation, maintenance, and optimization. Responsibilities include troubleshooting Beaker/LIS incidents, analyzing workflows, monitoring and resolving interface errors, and performing low to moderate complexity system build and configuration to ensure reliable and efficient application performance. We regularly conduct learning and growth sessions focused on Beaker workflows and other tools such as Outlook and ServiceNow. In addition, we host mini knowledge-sharing sessions where team members present their work and share insights from their experiences. These sessions foster continuous learning and help expand both technical expertise and practical knowledge across the team. We will hire our Beaker CPI Systems Analyst in two different job titles, based on educational background: Beaker CPI Systems Analyst II Beaker CPI Systems Analyst III A caregiver in this position works remotely from 8:00 a.m. — 5:00 p.m., with on-call requirements once every 3 months for 7 days. A caregiver who excels in this role will:

Requirements

• Beaker CPI Systems Analyst II: Minimum qualifications for the ideal future caregiver include:
• Associate's Degree in Information Technology, Computer Science or related field
• Four years of implementation, support and management of computer-based information systems experience preferably in a health care or lab environment or four years of clinical experience in a role utilizing the systems supported by this position (Epic, Beaker, LIS) OR Bachelor’s Degree and two years of clinical or implementation, support and management of computer-based information systems experience preferably in a health care or lab environment OR High School Diploma/GED and six years of clinical or implementation, support and management of computer-based information systems experience preferably in a health care or lab environment
• Beaker CPI Systems Analyst III: Minimum qualifications for the ideal future caregiver include:
• Associate's Degree in Information Technology, Computer Science or related field
• Certification/proficiency in one or more Epic applications
• Beaker certification/proficiency or other Lab Informatics System certification
• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date
• Six years of implementation, support and management of computer-based information systems experience preferably in a health care or lab environment or three years of Beaker/LIS implementation or support experience OR Bachelor’s Degree and four years of implementation, support and management of computer-based information systems experience preferably in a health care or lab environment OR Bachelor’s Degree and two years of Beaker/LIS experience OR High School Diploma/GED and eight years of implementation, support and management of computer-based information systems experience preferably in a health care or lab environment OR High School Diploma/GED and six years of Beaker/LIS experience

Nice To Haves

• Beaker CPI Systems Analyst II: Preferred qualifications for the ideal future caregiver include:
• Experience typically supported by a license in a medically related field such as nursing, respiratory, lab, or technical certification in a related field
• Certification/proficiency in one or more Epic applications
• Beaker/LIS implementation or support experience
• Beaker certification/proficiency or other Lab Informatics System certification
• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date
• Beaker CPI Systems Analyst III: Preferred qualifications for the ideal future caregiver include:
• Bachelor’s Degree
• Experience typically supported by a license in a medically related field such as nursing, respiratory, lab, or technical certification in a related field
• Beaker/LIS implementation or support experience

Responsibilities

• Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, building, resting, implementing, quality assurance evaluation and modification of automated systems.
• Recommend solutions to enhance system functionality.
• Collaborate with system users and other IT professionals to evaluate, plan, design, implement, and provide ongoing optimization and preventative maintenance support for Beaker/LIS applications.
• Gather, validate, and translate technological requirements into design and development specifications while providing Beaker/LIS product management.
• Analyze, design, and build workflows to meet the needs of Beaker/LIS users.
• Analyze and diagnose Beaker/LIS related system problems, identify root cause, and then solve the problem or escalate issues to other appropriate IT staff when outside area of responsibility or expertise.
• Coordination of moderate complexity of Beaker/LIS projects.
• Assum on-call responsibilities as required.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree