BEACH CLUB SERVER

Fisher Island Club•Fisher Island, FL

About The Position

Are you a hospitality professional with experience in F&B and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Pool Attendant. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Provide services to residents, club members, and hotel guests using the beach and pool facilities.

Requirements

Education: High school diploma or equivalent
Experience: 2 years previous work-related skill, knowledge, or experience in casual style/family restaurant
Knowledge of food regulations and health department standards
Adheres to all professional appearance standards
Walking/Standing for long periods of time and extended distances
Frequently lift/carries up to 25 pounds; occasionally up to 40 pounds
Must be able to reach hands and arms in any direction
Must be able to kneel and stoop repeatedly
Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
Excellent verbal and written skills
Basic math skills
POS efficiency
Active listening
Service-oriented
Good telephone speaking and listening ability

Nice To Haves

Bilingual English Spanish preferred

Responsibilities

Prepare room for dining by setting decorations, condiments, candles, napkins, service plates and utensils
Protect establishment and members by adhering to sanitation, safety and alcohol beverage control policies
Assist members select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
Stay updated on current menu choices, specialties and menu deviations
Process orders to the kitchen by recording members' choices; identifying members' special dietary needs and special requests
Keep kitchen staff informed by noting timing of meal progression
Serve orders by picking up and delivering members' choices from bar and kitchen; deliver accompaniments and condiments from service bars
Respond to additional member requirements by inquiring of needs; observing dining process
Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to member spills or other special needs
Properly open and pour wine at the tableside
Conclude dining experience by acknowledging choice of restaurant; inviting members to return
Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to members
Contribute to team effort by accomplishing related results as needed
Provide welcoming phone greeting and following ordering procedures
Convey menu information over the phone to member/guest and give accurate estimate of delivery time
Perform basic cleaning tasks as needed or directed by supervisor
Assist with special events as needed
Adhere to grooming and appearance standards consistently
Promptly address member/guest service issues and refer to management when necessary
Additional responsibilities as assigned