Beach Attendant

Pyramid Global Hospitality•Naples, FL

3d•$14 - $14•Onsite

About The Position

You will have the opportunity to create memorable guest experiences by delivering exceptional service in a beautiful beachfront environment. This role allows you to engage with guests daily, assist with a variety of beach and resort amenities, and play an active role in ensuring safety, cleanliness, and overall enjoyment of the beach. You will develop strong customer service, teamwork, and communication skills while gaining valuable knowledge of resort operations and contributing to a positive, team-oriented atmosphere. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you!

Requirements

Someone who is available to work a flexible schedule to include nights, weekends and holidays
Someone with a High school diploma or equivalent
Someone with previous experience customer service experience
Someone with a strong desire to make an impact on other people
Someone with an outgoing and engaging personality
Someone with strong Computer skills
Someone with excellent verbal and written communication skills
Someone with the ability to work in a fast-paced setting

Responsibilities

Greet, engage, and assist guests in a friendly and professional manner, setting the standard for exceptional customer service.
Provide an enjoyable and safe beach experience by anticipating guest needs and taking sincere interest in guest satisfaction
Set up, maintain, and break down beach equipment including chairs, umbrellas, cabanas, towels, and related amenities.
Maintain cleanliness and organization of the beach area and surrounding work areas as assigned.
Possess working knowledge of the beach, resort amenities, services, and hotel layout to assist guests accurately.
Monitor beach conditions and guest activity to promote safety and promptly report hazards, incidents, or concerns to leadership.
Enforce resort policies and beach rules courteously and consistently, including all point-of-sale and cash-handling procedures
Assist with retail and point-of-sale operations, ensuring accuracy, policy compliance, and a clean, organized sales area.
Help resolve guest concerns and recover service issues in a manner that “WOWs” guests when expectations are not met.
Perform routine inspections of equipment and report damage, safety issues, or maintenance needs.
Communicate effectively and work collaboratively with team members and other hotel departments to support daily operations.
Maintain professional appearance, attendance, and adherence to all safety, uniform, and operational standards