BDC Service Coordinator

Lithia & Driveway•Maplewood, MN

8d•$17 - $18

About The Position

Dealership: L0808 Audi St. Paul Lithia & Driveway/Carousel – Supporting 21 stores across Minnesota and Michigan, including both domestic and import dealerships. As a BDC Service Coordinator, you’ll be the behind-the-scenes hero supporting our Service departments. Your role will be key in keeping operations smooth and customers happy. What You’ll Do: Connect with customers via phone, email, and online platforms to schedule appointments and follow up Maintain and organize our customer database Stay up-to-date on Audi product info, promotions, and pricing Help convert leads into loyal customers with your positive attitude and excellent service Coordinate schedules and keep things running like a well-oiled machine

Requirements

Strong communication skills (phone and email)
Excellent time management and multitasking abilities
Fast and accurate typing; bonus points for strong computer and phone skills
Positive, dependable, and eager to learn
High School graduate or equivalent, 18 years or older required.
We are a drug free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements

Responsibilities

Connect with customers via phone, email, and online platforms to schedule appointments and follow up
Maintain and organize our customer database
Stay up-to-date on Audi product info, promotions, and pricing
Help convert leads into loyal customers with your positive attitude and excellent service
Coordinate schedules and keep things running like a well-oiled machine