Service BDC

Lou Fusz Kia of Evansville•Evansville, IN

About The Position

ABOUT US The Lou Fusz Automotive Network has been has been serving the St. Louis and surrounding areas for nearly 70 years! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people. What we offer: Extremely competitive Medical/RX/Dental/Vision Reimbursement Plans Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability 401k Plan with Company Match Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision Vacation Holidays Personal Time Off Bereavement Leave Employee Discounts Referral Bonus

Requirements

Strong computer skills, including Outlook, Excel and Word (and preferably dual-screen experience)
Strong customer service background
Excellent verbal and written communication skills
Punctual, reliable and eager to improve
Clean driving record and valid driver’s license

Responsibilities

Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.
Actively listen to customers, answering their questions, and directing them appropriately as they request.
Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries.
Advise maintenance recommendations.
Confirm scheduled and missed appointments.

Benefits

Extremely competitive Medical/RX/Dental/Vision Reimbursement Plans
Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability
401k Plan with Company Match
Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision
Vacation
Holidays
Personal Time Off
Bereavement Leave
Employee Discounts
Referral Bonus