Honda BDC Representative

Lithia & Driveway • Hampton, VA

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About The Position

Priority Honda Hampton in Hampton, VA — part of the nationally recognized Lithia & Driveway family — is looking for a sharp, organized, and customer-focused BDC Administrator to join our growing team. If you thrive in a fast-paced environment, love helping customers, and excel at keeping communication running smoothly, this is your opportunity to shine.

Requirements

• Strong communication and organizational skills
• Comfortable with phones, email, and online customer communication
• Dependable, detail-oriented, and able to multitask
• Positive attitude and a team-first mindset
• High School graduate or equivalent, 18 years or older required
• We are a drug free workplace
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
• At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
• Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless.

Nice To Haves

• Basic CRM or dealership experience is a plus, but not required

Responsibilities

• Support the BDC/Internet team by managing inbound and outbound customer communication
• Schedule sales and service appointments
• Maintain accurate customer records in CRM systems
• Assist in tracking leads, performance metrics, and follow-up processes
• Provide top-tier customer service while helping improve response times and workflow efficiency
• Work closely with management and other departments to support daily operations

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED