BDC CONSULTANT
About The Position
HGreg is one of the fastest growing automotive groups in North America. Founded in 1993, HGreg operates 31 dealerships throughout Florida, California, Quebec and plans to continue the expansion in the U.S. BDC Representative - Centralized Business Development Center We're looking for motivated BDC Representatives to join our centralized BDC team supporting 5 dealership locations. This role focuses on working incoming leads, handling inbound calls, and contacting customers through phone, text, and email. Your goal is to connect with customers, provide the information they need, and set appointments that drive traffic into our stores.
Requirements
- 1+ years of experience in a customer service or service-related role (preferred)
- Experience managing multiple tasks in a fast-paced environment.
- Self-motivated with the ability to work independently to meet deadlines.
- Excellent communication skills (verbal, written, interpersonal).
- Ability to prioritize and organize to meet multiple simultaneous objectives.
- Previous experience using Microsoft Office products (Word, Excel, Outlook) is preferred but not required.
- Bi-lingual English and Spanish
Responsibilities
- Respond to all incoming internet leads and inbound calls
- Contact customers via call, text, and email
- Provide accurate information on vehicles and availability
- Schedule sales appointments and update the CRM
- Meet daily/weekly contact and appointment goals
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Motor Vehicle and Parts Dealers
Education Level
No Education Listed
