BDC Agent - Bentley Edison & Maserati of Central New Jersey!
About The Position
BDC Agent - Bentley Edison & Maserati of Central New Jersey! Are you a people person with a passion for luxury vehicles and customer service? We want you on our team! At Bentley Edison and Maserati of Central New Jersey, we are seeking an enthusiastic BDC (Business Development Center) Agent to join our winning team. As part of the prestigious Murgado Automotive Group, youâll play a vital role in helping deliver exceptional customer experiences in our state-of-the-art dealership. What Youâll Do: Respond to inbound customer inquiries via phone, email, and text in a timely and professional manner Schedule appointments for vehicle service and sales Follow up with prospective customers and maintain a customer database Handle customer concerns and questions, ensuring a smooth customer experience Collaborate with sales and service teams to meet dealership goals
Requirements
- Strong communication skills, both written and verbal
- Comfortable working in a fast-paced environment with the ability to multitask
- Previous experience in a customer service role (automotive industry preferred, but not required)
- Knowledge of CRM systems is a plus
- Positive attitude and ability to work effectively in a team
Nice To Haves
- Previous experience in a customer service role (automotive industry preferred, but not required)
- Knowledge of CRM systems is a plus
Responsibilities
- Respond to inbound customer inquiries via phone, email, and text in a timely and professional manner
- Schedule appointments for vehicle service and sales
- Follow up with prospective customers and maintain a customer database
- Handle customer concerns and questions, ensuring a smooth customer experience
- Collaborate with sales and service teams to meet dealership goals
Benefits
- Medical
- Dental
- Vision
- 401(k) with company match
- Opportunities for advancement within the Murgado Automotive Group
- Employee Discounts: On vehicle purchases, parts, and service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
