BDC Administrator

Lithia & Driveway • North Miami, FL

7d • $15

About The Position

Buick GMC of North Miami is Hiring Immediately! “Where Professional Grade Performance Meets Opportunity.” BDC Representative $15/Hour + Commission | Unlimited Earning Potential Are you an experienced automotive BDC or Internet Sales professional ready to accelerate your career? Buick GMC of North Miami , proudly part of the Lithia & Driveway family of dealerships, is looking for driven, energetic, and customer-focused Business Development Center (BDC) Representatives to help fuel our continued growth. If you thrive in a fast-paced environment, know how to convert leads into appointments, and understand the importance of delivering a Professional Grade customer experience — we want to meet you!

Requirements

• Dealership experience required (Automotive BDC/Internet Sales only)
• Customer-focused, energetic, and self-motivated
• Strong phone presence with excellent communication skills
• Ability to handle heavy call volume with professionalism
• Persuasive with a natural knack for sales
• Tech-savvy and comfortable working in CRM systems
• Highly organized with strong attention to detail
• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Responsibilities

• Handle high-volume inbound and outbound customer calls
• Respond promptly to internet leads via phone, email, and CRM
• Ask the right questions to understand customer needs
• Set and confirm quality appointments for the sales team
• Follow up consistently to maximize showroom traffic
• Maintain accurate and detailed CRM records
• Deliver an exceptional customer experience from first contact

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees