Base Ops Team Member
About The Position
Are you ready to join the front lines of fun? Alpine Adventures is looking for energetic, adaptable, and customer-focused individuals to join our Base Operations Team! This dynamic role combines high ropes course operation, zipline guiding, and guest services – offering the perfect blend of adventure and hospitality in a fast-paced, high-energy environment. Whether you're an outdoor enthusiast or looking to break into the adventure industry, no experience is required – we provide all training and gear to set you up for success! Located in the heart of the White Mountains, Alpine Adventures is New England’s premier destination for outdoor thrills, offering world-class ziplining, off-road tours, UTV rides, and a multi-element high ropes course. We’re proud to follow ACCT safety standards, and we strive to create unforgettable experiences for every guest, every time. As a Base Operations Team Member, you’ll wear multiple hats – running our Tree Top high ropes course, guiding on our Tree Top Zipline Tour, and helping in the Main Street office with guest reservations and check-ins.
Requirements
- Are comfortable working at heights and with safety equipment
- Strong customer service and communication skills
- Are detail-oriented, dependable, and team-minded
- Are willing to learn new skills and thrive in a fast-paced environment
- Can handle a flexible, seasonal schedule (weekends and holidays included)
- Are excited to be part of something bigger – a company that creates epic experiences and lasting memories
- Must be 18 years or older
Responsibilities
- Operating and overseeing the multi-level high ropes course
- Providing safety briefings and harness fittings for ropes course and zipline guests
- Guiding guests through the Tree Top Zipline Tour (following training and certification)
- Assisting guests in the Main Street office with reservations, waivers, check-ins, and retail
- Working closely with the team to ensure smooth tour operations and outstanding guest experiences
- Maintaining cleanliness and readiness of all base area facilities and equipment
- Modeling Alpine Adventures’ core values and delivering top-notch customer service at all times
Benefits
- Variety every day – indoors and out, with lots of interaction and movement
- Adventure-forward workplace culture where no two days are the same
- All training provided – no experience necessary
- Work with a fun, tight-knit crew in a stunning outdoor setting
- Opportunities for growth into year-round roles and leadership positions
- All training and equipment provided (including ACCT-standard zipline and ropes training)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
