Bartender - Hard Rock Cafe

Hard Rock Hotel & Casino Ottawa•Cincinnati, OH

25d

About The Position

The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).

Requirements

High School diploma or equivalent.
2 plus years of high volume bartending experience is required.
In some regions, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card
Ability to move throughout the cafe (standing, walking, kneeling, bending) for extended periods of time.
Ability to sit for extended periods of time.
Ability to make repeating movements of the arms, hands, and wrists.
Ability to express or exchange ideas verbally and perceive sound by ear.
Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
Ability to turn or twist body parts in a circular motion.
Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
Ability to travel via auto or airplane for long periods of time.
Remaining calm in a hectic, fast-paced atmosphere.
Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
Displaying a positive and outwardly friendly attitude toward guests.

Responsibilities

Making drinks to spec recipe.
Demonstrating responsible alcohol service.
Serving food.
Handling cash & other forms of payment.
Making proficient sales transactions - using a point-of-sale system.
Properly checking I.D.s – for guests who appear to be under the legal drinking age
Maintaining proper cash drawer balances.
Directing guests to areas/restrooms.
Demonstrating impeccable product knowledge.
Suggestive selling - using proven techniques.
Maintaining a clean and organized bar area.
Maintaining proper product pars – through bar pulls & inventories
Stocking liquor, beer, wine and glassware throughout the shift.
Properly labeling, dating, covering and refrigerating prepped items for the bar.
Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware.
Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.
Answering questions - accurately and politely.
Creating memorable experiences.