Bar & Banquets Attendant

Marriott•San Diego, CA

9h•Onsite

About The Position

The Bar & Banquets Attendant is responsible for completing opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, and securing the premises. This role involves checking with a captain or supervisor before ending a shift, setting up, stocking, and maintaining work areas, and ensuring a steady supply of ice, glassware, and paper goods. The attendant must remove soiled wares, maintain the cleanliness and condition of all work areas, the bar, bar unit, and tables, adhering to all set-up guidelines. Key responsibilities also include following all company safety and security policies, reporting unsafe conditions, completing required safety training, and maintaining a professional appearance. The attendant is expected to uphold confidentiality, protect company assets, and provide excellent guest service by welcoming and acknowledging guests, anticipating their needs, assisting those with disabilities, and expressing genuine appreciation. Effective communication, positive working relationships with colleagues, and adherence to quality standards are essential. Marriott International is committed to being an equal opportunity employer, valuing and celebrating the diverse backgrounds of its associates. Marriott Hotels aim to elevate hospitality through thoughtful and forward-thinking service. As part of Marriott Hotels, this role contributes to delivering "Wonderful Hospitality. Always." JW Marriott, a luxury brand within Marriott International, emphasizes associate well-being, offering a unique work experience focused on community, camaraderie, training, development, recognition, and holistic well-being, embodying "The JW Treatment™."

Requirements

High school diploma or G.E.D. equivalent.

Responsibilities

Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
Check with captain or supervisor before leaving at end of shift.
Set up, stock, and maintain work areas.
Stock ice, glassware, and paper supplies.
Remove soiled wares from bar top and tables.
Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines.
Follow all company and safety and security policies and procedures.
Report accidents, injuries, and unsafe work conditions to manager.
Complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by Supervisors.