Coffee Bar Attendant

Marriott • Fernandina Beach, FL

2h • Onsite

About The Position

The Coffee Bar Attendant is responsible for all aspects of coffee bar operations, including opening and closing duties, setting up and maintaining work areas, taking and preparing food and coffee beverage orders, and operating a cash register. Key responsibilities also include ensuring cleanliness of the coffee cart areas, tables, dishes, utensils, and equipment, as well as managing cash transactions and completing cashier reports. The role requires adherence to company safety and security policies, maintaining a professional appearance, and providing exceptional guest service by welcoming and acknowledging guests, anticipating their needs, and assisting individuals with disabilities. The attendant is expected to communicate professionally, foster positive working relationships, and support team goals while upholding the quality standards of The Ritz-Carlton. This position is part of Marriott International, which emphasizes being an equal opportunity employer, valuing diverse backgrounds, and committing to non-discrimination. The role involves learning and exemplifying The Ritz-Carlton's "Gold Standards," including the Employee Promise, Credo, and Service Values, to deliver rare and special luxury service.

Requirements

• No related work experience.
• No supervisory experience.
• No license or certification.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Set up, stock, and maintain work areas.
• Input orders into cash register system and collect payment from customer.
• Take orders, record in MICROS system and prepare food and coffee beverages.
• Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times.
• Bus coffee cart areas and tables.
• Clean dishes, utensils, work areas, tables and equipment throughout the day.
• Obtain change required for expected business level.
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Follow all company and safety and security policies and procedures.
• Report accidents, injuries, and unsafe work conditions to manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.
• Ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day.
• Learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.

Benefits

• The chance to be proud of the work you do and who you work with.
• Opportunity to do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees