Baptist Homecare Administrative Specialist

Choice Rehab LLC • Beaumont, TX

5d

About The Position

The Baptist Homecare Administrative Specialist plays a critical role in ensuring the smooth and efficient operation of homecare services by providing comprehensive administrative support. This position is responsible for managing patient records, coordinating schedules, and facilitating communication between healthcare providers, patients, and families. The specialist will oversee documentation accuracy, compliance with healthcare regulations, and timely processing of billing and insurance information. By maintaining organized and up-to-date administrative systems, this role directly contributes to the delivery of high-quality homecare services. Ultimately, the Administrative Specialist supports the mission of Baptist Homecare by enhancing operational efficiency and improving patient satisfaction through meticulous administrative management.

Requirements

• High school diploma or equivalent required
• Minimum of 2 years of experience in an administrative role preferred within a healthcare or homecare setting.
• Proficiency with electronic health records (EHR) systems and standard office software (e.g., Microsoft Office Suite).
• Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal, to interact effectively with diverse stakeholders.

Responsibilities

• Answer incoming calls and assist as necessary.
• Serves as "in person" receptionist for all guests and front door traffic to the office.
• Serves as primary contact in obtaining supplies/services from office vendors, e.g., office supplies and printed materials.
• Processes incoming and outgoing mail, including receiving deliveries and preparing outgoing shipments.
• Schedule travel arrangements including hotel, car and meal reservations as required.
• Maintain master office location list as needed including phone #’s and points of contact.
• Assist with meeting planning and development of special events and conferences as needed.
• Provide clerical support to the Marketing Department and leadership team as needed.
• Order plants/flowers as directed for bereavement and miscellaneous occasions.
• Provides excellent customer service, along with a can-do, willing attitude.
• Provides computer support and data entry, as needed.
• Promotes the agency's philosophy and mission by presenting a positive image to patients/families, physicians, and community agencies.
• Provides effective communication to patient/family, team members, and other health care professionals and maintains confidentiality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED