Banquets Bartender- On-Call

Rivers Casino•Portsmouth, VA

38d

About The Position

The Banquet Bartender is responsible for providing beverage and food service to guests in a friendly, courteous, and timely manner. This role ensures guest satisfaction while maintaining proper bar setup, sanitation, and compliance with all safety and liquor regulations.

Requirements

Must be 21 years or older.
High school diploma or equivalent.
Prior bartending experience required; banquet bartending experience preferred.
Knowledge of beverage order processing systems.
Must be available to work flexible shifts, weekends and holidays.
Basic knowledge of food and beverage preparation, service standards, and drink recipes.
Strong knowledge of liquor laws and responsible service practices.
Basic math and computer skills required for POS operation, cash handling, and inventory documentation.
Ability to read, write, and communicate effectively in English; multilingual skills a plus.
Strong interpersonal and guest service skills with the ability to remain professional under pressure.
Must be neat, clean, and well-groomed in accordance with uniform standards.
Ability to lift, carry, push, or pull up to 25 lbs. regularly and transport up to 125 lbs. occasionally.
Ability to stand and work in a fast-paced, confined environment for extended periods.
Manual dexterity required to handle knives, glassware, bottles, ice, and bar equipment.
Ability to reach, bend, and stoop as needed for stocking and bar setup.
Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.
Gaming license/registration as required by jurisdiction(s).

Responsibilities

Set up the bar daily, including requisitioning and stocking beer, wine, spirits, mixers, garnishes, condiments, glassware, paper products, straws, and stirrers.
Maintain quality of all perishable items by properly cutting, storing, and rotating fruit, juices, and garnishes.
Greet guests in a courteous manner, take and document beverage orders, and prepare drinks according to standard recipes with proper portion control.
Operate the point-of-sale (POS) system to input orders, create checks, and ensure accurate recordkeeping for all beverages served.
Handle guest payments, make change, verify charges, and complete cash drops and voucher documentation to balance all transactions.
Maintain cleanliness and sanitation of the bar area in compliance with health and safety standards.
Follow "Teamwork" and "Clean as You Go" practices.
Read and understand Banquet Event Orders (BEOs), including start times and beverage requirements.
After events, remove inventory and equipment, return glassware, and store all items properly.Report to the Banquet Captain regarding challenges, guest feedback, or additional requests.
Attend departmental meetings and complete required ABC training.
Respond promptly to directions from the Banquet Captain and work cooperatively with banquet staff.
Adhere to all state, federal, and company liquor laws and policies, including responsible service practices.
Perform additional duties as assigned (e.g., assisting with disorderly guests, supporting banquet setup, special guest requests).