BARTENDER - BANQUETS (On Call)

Hard Rock International•Rockford, IL

10d•Onsite

About The Position

POSITION SUMMARY: Under the direction of the Banquet Manager, the incumbent serves the guests in accordance with Hard Rock Casino standards. Responsible for the prompt, accurate preparation and service of alcoholic and non-alcoholic beverages at all banquet functions. Proper collection of cash (when appropriate) for all beverages prepared. Maintains bar area in a clean and orderly manner.

Requirements

High School diploma required.
Must be of legal age for serving alcoholic beverage.
Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Board standards.
Must successfully pass background check.
Must maintain strict confidentiality relative to financial data and casino policies.
Must successfully pass drug screening.
Must be at least twenty-one (21) years of age.
Extensive knowledge of mixed drinks, beers and wines.
Be flexible to work varying shifts and time schedules as needed.
Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Must be able to speak, read write, and understand basic English in order to communicate effectively with all guests and other hotel associates.
Must have a friendly, helpful personality enabling one to handle guest relations pleasantly and effectively.
Must be able to stand for long periods of time (up to four hours in length). Must be able to reach, bend, stoop, and frequently lift up to 50 pounds.

Nice To Haves

Minimum of two (2) years of bartending experience preferred.

Responsibilities

Exhibit conduct in accordance with all Gaming Commission Regulations and Hard Rock Casino policies and procedures.
Prepares all beverages in accordance with standard specifications; uses a shot glass for all bottle-poured drinks.
Ensures that all guests are promptly and courteously served.
Maintains and verifies cash bank at the beginning of assigned shift (when appropriate) and maintains control of the cash bank throughout the shift.
Properly records all transactions as directed by the Banquet Manager.
Stocks and re-stocks the bar in accordance with the bar par and hotel standards.
Ensures that an adequate supply of fresh fruit garnishes, napkins, juices, ice, etc. are on hand for use during the shift.
Ensures the cleanliness of the bar throughout the shift including continually wiping down the bottles and the bar, removing dirty glassware and dishes, etc.
Ensures that alcoholic beverages are not served to guests under the legal drinking age. If doubtful of age, bartenders will politely ask for proof of individual’s age in the form of an appropriate I.D. if still doubtful, the bartender will notify the Manager on duty.
Continually observes guests and keeps a careful watch for intoxicated or unruly patrons. The Manager on duty should be notified immediately of any potentially disruptive situations. Bartenders will not serve those guests who appear to be intoxicated.
Picks up all bar set-ups from the storeroom or kitchen, such as shot glasses, pitchers, glasses, ice buckets, garnishes, napkins, etc.
Returns all extra liquor to the Food and Beverage office and assists the Banquet Manager in recording usage.
When appropriate, counts cash, places it in a deposit envelope, and returns it to the manager on duty.
Breaks down bar at end of function including returning clean glasses to the kitchen, wiping down bar, placing extra fruit and juices in the refrigerator, etc.
Must wear appropriate uniform and maintain personal cleanliness.
Perform other duties as assigned.
Attend seminars when needed.