Banquet Server- Mornings and Weekdays (Hotel Job)

Kirkwood Community College•Cedar Rapids, IA

59d•$13•Onsite

About The Position

JOB GOAL: The shifts needed are weekday mornings and days. GOAL: To advance Kirkwood's Center for Hospitality Excellence's vision to lead the world in educating and preparing the finest hospitality professionals that will impact the global community. Our Mission is to be the best place to learn, recruit and stay. We do this by teaching, developing and serving. GENERAL JOB SUMMARY: Set-up and serve food and beverages to guests. This position will work as a server or a bartender depending on the event and business demand. This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students and hourly employees in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence.

Requirements

High School Diploma or Equivalent
Serving: Must be at least 16 years old.
Customer service skills and knowledge are essential.
Bartending Shifts: Must be 18 years or older.

Nice To Haves

Experience is preferred, but not required.

Responsibilities

Provide prompt, courteous and efficient food and beverage service for the banquet department.
Set up for banquet events, carry trays, serve guests and clean up events.
Provide consistently high standard of service in all areas of service and meal functions related to group.
Ensure a clean and safe working environment.
Effectively handle customer concerns.
Participate in department and pre-shift meetings.
Prepare Mixed drinks as ordered, and collect payment and give change to guests at Banquet Bar's.
Understand and practice "Service Alcohol with Care" principles.
Maintain compliance with required training as designated by supervisor.
Regular and consistent attendance at work.
Perform other related work duties as assigned.