Banquet Housemen

SARACEN DEVELOPMENT LLC•Pine Bluff, AR

16d

About The Position

The Banquet Houseman is responsible for ensuring all linens, trash, glassware, plateware, silverware and other items used for Banquets are cleared. They are responsible for maintaining all banquet, convention and food service areas and ensuring they are cleaned and organized. After every event, the Banquet Houseman will ensure cleanup of all areas used for the event, including the banquet kitchen along with moving, setting, and storing chairs for concerts.

Requirements

Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism
Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette
Must posses strong organizational skills
Ability to work in outdoor areas
Must be a minimum of 21 years of age or older upon employment.
High school diploma or equivalent experience required.
Must have a professional appearance and be a team player.
Must present a well-groomed and professional appearance.
Must possess excellent communication skills.
Must be able to read, write, speak, and understand English. Must be able to respond to visual and oral cues.
Ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be able to be approved for and maintain a valid gaming license.
Must be available to work nights, weekends, and holidays as required.
Employment is contingent upon a favorable outcome of a background investigation and drug screening.

Responsibilities

Assist with set ups to ensure department runs efficiently
Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards
Assist back of house team when requested
Comply with hotel security, fire regulations and all health and safety legislation
Ensure equipment is in full working order and report any defects
Must possess basic computational ability
Mandatory attendance for monthly departmental meetings
Supply and replenish meeting rooms with clean glasses and fresh water
Replenish beverages as necessary and check with guests for overall satisfaction
Anticipate equipment needs from event orders and count same
Communicate with Supervisor throughout shift to be aware of the work
Maintain established cleaning schedule of meeting rooms and ballrooms, ensuring the space stays presentable at all times.
Outstanding example of and a credit to Saracen Casino Resort
Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Attends all necessary training meetings.
Assist in other projects, as directed.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.